Capillary offers the global Retail Industry a technology suite that helps retailers attract new clientele, improve the shopping experience and increase customer loyalty.It’s our goal to be the No.1 CRM technology vendor to the world’s innumerable retail establishments. We offer retailers an assured return on investment (ROI) on our cloud based CRM and analytics solutions, which is clearly delivered within the 3 month pilot that we implement.
More than 140brands and 10,000 business establishments, across 20 countries, use our award-winning products to make spot-decisions relating to stocks, discounts, cross-sell offers and promotions, and to rollout targeted campaigns through new media. Our technology touches more than 50 million consumers across retail segments as varied as Apparel, F&B, Grocery, Health & Beauty and Home Appliances.
Since our inception in 2008, Capillary has a proven track record of improving brand recall, foot-fall, inventory liquidation, margins, loyalty, and personalised customer communications at retail outlets. Leading brands, including Benetton, Nike, Pizza Hut, Puma and Sunglass Hut, trust in our technology to improve their business profitability and grow their business across the world.
It’s not just our technological excellence that sets us apart. Coupled with our technical acumen is the human x-factor we offer our clients: superior client service and account management, and sound business consulting. Our team of technology specialists and analysts bring expertise on a wide array of solutions and industry verticals, to offer retailers an assured 4x – 5x ROI on their customer loyalty investments.