Partnership | Capillary

Partnership

Capillary's campaigns have generated additional revenues of 25% since inception on average for each store. Our repeat customer visits have also increased to 26% from 15% in this period. Vinay Sharma, CEO, Gitanjali

Capillary is a very robust solution for brands to manage their customer relationships. The team is dynamic and efficient and understands the needs of brands well. The turnaround time for rollout is amazing. Shitanshu Jhunjhunwalla, Director, Turtle

The team at Capillary is fast and always ready to help which makes for quick implementation of campaigns. They constantly share reports and ideas, targeted at improving footfalls and sales. Koushik Udayashanker, Marketing Manager, Indian Terrain

Capillary is one of the most customer service-oriented companies that we’ve ever come across! They were willing to listen to our ideas, yet always have their own exceptional suggestions that added so much more to our project. Amin Virji, MD, Inc.5

With Capillary’s Intelligent Retailing Solutions, we have been able to unlock insights into our database to offer our customers with targeted message and deals to drive sales increments for our delivery business. Juliana Lim, Senior Marketing Director, Pizza Hut Singapore

The biggest benefit our members enjoy is that ONE League is now instant! Capillary’s !nTouch allows us to gratify our customer instantly through SMS updates, m-vouchers etc. the moment a transaction is done. Rachna Aggarwal, CEO, Indus League

Capillary offers the global Retail Industry a technology suite that helps retailers attract new clientele, improve the shopping experience and increase customer loyalty.It’s our goal to be the No.1 CRM technology vendor to the world’s innumerable retail establishments. We offer retailers an assured return on investment (ROI) on our cloud based CRM and analytics solutions, which is clearly delivered within the 3 month pilot that we implement.

More than 140brands and 10,000 business establishments, across 20 countries, use our award-winning products to make spot-decisions relating to stocks, discounts, cross-sell offers and promotions, and to rollout targeted campaigns through new media. Our technology touches more than 50 million consumers across retail segments as varied as Apparel, F&B, Grocery, Health & Beauty and Home Appliances.

Since our inception in 2008, Capillary has a proven track record of improving brand recall, foot-fall, inventory liquidation, margins, loyalty, and personalised customer communications at retail outlets. Leading brands, including Benetton, Nike, Pizza Hut, Puma and Sunglass Hut, trust in our technology to improve their business profitability and grow their business across the world.

It’s not just our technological excellence that sets us apart. Coupled with our technical acumen is the human x-factor we offer our clients: superior client service and account management, and sound business consulting. Our team of technology specialists and analysts bring expertise on a wide array of solutions and industry verticals, to offer retailers an assured 4x – 5x ROI on their customer loyalty investments.

Partner Resources Read more

Partnership Benefits

We at Capillary believe our value proposition is compelling and unique, and is a true game-changer.Our end-to-end customer engagement solution suite equips retailers with real-time decision-making ability, covering both backend and customer facing aspects of their business: from stocking to liquidation, and campaign management to measuring success. Our solution’s strong analytics capabilities have been a significant differentiator in empowering clients with superior customer insight and targeted campaigns that show instant … Continue reading →

Partnership Requirements

Capillary’s mission is to be the world’s most preferred CRM technology provider to the global Retail industry. It’s our raison d’être. If you share our mission, talk to us. A prospective partner of Capillary is an organisation that has the: Access: to the target market, that is, medium and small retail establishments. A captive client base would be an advantage. Ability: to independently implement and deliver a solution stack across … Continue reading →

Partnership Levels & Types

Capillary has an established partner network around the world. We actively collaborate with our technology and channel partners to enrich our solutions and extend our reach. Our partner network includes leading technology resellers – hardware and software, System Integrators, technology consultants, industry analysts and advisors, marketing services companies, direct marketing agencies, and leading business consulting companies, as also sales and marketing professionals with a seasoned understanding of the industry . … Continue reading →

Partner Registration

Our goal now is to be the number one CRM technology provider to the retail industry and we plan to achieve our goal by building partnerships. It’s the bedrock of our enterprise growth strategy. We believe in learning from partners to remain at the cutting edge of technology. We believe in sharing our expertise with partners to propel mutual growth. Capillary carefully evaluates all Business Partner opportunities and elects … Continue reading →