Capture purchase data from the gift cards and integrate real-time into the loyalty CRM solution.   Allow customer to bring more customers: Let customer buy gifts cards for their loved ones that integrate with our POS and external card readers.   Hi-tech yet simple:  Gift cards are RDIF tagged, and yet can be activated by a simple ID proof/ mobile number.   Go Mobile: It has all the regular features … Continue reading →

Manage multiple channel customer feedback and track it for  effective communication   Social feedback:   Call centres track feedback on social platforms (Facebook/Twitter) and immediately update customer feedback. Integrates with the conversation suite   Encourage feedback by removing tedious form-filling:    Tap into customer information at the POS directly through basic questions   Transparent complaint management: Allow customer to file and track complaints through an online systems   Create an … Continue reading →

Turbo-charge cashiers into effective sales and customer relationship managers.   Boost in-store cashier efficiency: Incentivize your Salespeople by tracking their activity, and running special contests for them   Make workplace fun: Gamefy the store by introducing fun incentive based tasks and put cashiers in healthy competition   Incentivize transactions: Capture Cashier codes and the cashier identities from transactions. And Award employees points for certain transactions    

Empower store-staff with orchestrated workflow for superior customer engagement   Allocate task items to your sales people: Call customer on their birthdays delight them with special and invite from the store itself & offer them deals. Proven to be more effective that text messaging.   Personalize engagement: Create tasks for sales associates to contact specific customers – such as first-time customers – and invite them again.   Update as you … Continue reading →