The right insight actioned at the right time and the right place leads to the best customer engagement solution
Our proprietary tools harness the power of data to make your CRM come alive. Combining its !nTouch platform with a highly developed data analytics engine and Business Intelligence tools, Capillary accelerates the decision making process of businesses to drive sales and achieve higher returns.
Using existing customer data, Capillary’s Analytics tools process millions of instances of data sourced from multiple channels and cluster your customers based on their likes, preferences and habits. Allowing you to offer them the right product at the right time. Bring around targeted clusters with intelligent customer life-cycle based engagement.
Our unique ability to micro cluster customers based on their preferences’ allows you to create and execute targeted campaigns across different clusters of customers and get response rates like never before. Use the same intelligence to predict which offering and what campaign will attract the targeted cluster of your customers allowing you to be one step ahead, at all times.