High-end Customer Service for your Premier Clients
Empower yours sales executive to make a winning pitch at the store, it helps you strengthen a strong personal association with him/her. Proactively generate and supervise customer relationships to facilitate increased sales and a greater number of prioritised transactions from your store. Do all of this and more with Clienteling – Capillary’s highly sophisticated luxury offering, specially targeted towards your premier customers.
Clienteling for high end business is all about bringing targeted selling to the consumer businesses – engaging with less number of people but with higher degree of personalization. Clienteling solution is integrated with POS and other forms of contact such as In-Store Tablets and external Call Centers and also with !nTouch’s Real-time Instant-Data Analytics Engine.
Top-bracket customers are a priority segment and this solution help you present them with the kind of service that they deserve – High-class personalization with an unmatched touch of sophistication.
Clienteling increasingly borrows the sales concept of B2B marketers; it involves a detailed and accurate insight into customer/consumer behavior, a good acumen to predict their choices, and a resultant edge to pitch the product that will win them over.