The Complete One-stop CRM Solution : PROVEN RETURNS OF 3X-5X, MONTH ON MONTH
Capillary’s !nTouch, a market leading cloud-based retail customer engagement and loyalty solution, allows companies to create and manage a powerful customer engagement program to delight customers at every step, right from registration to rewards. !nTouch offers a POS integrated card less, paper less CRM which captures large volumes of relevant customer data and generates ROI from first month itself!
!nTouch has a metric-driven instant engagement technology that is integrated with point-of-sale of retail chains. At the time of checkout, !nTouch seamlessly acquires and stores customer information and purchase data and processes it real-time to facilitate targeted intelligent quick-selling. With targeted progressive marketing through Multi-channel engagement, extended BI and Clienteling, businesses need not ask for more.
!nTouch process customer information in a matter of seconds and provides data to the fingertips of the storefront with guided insights on how to accelerate your business. The platform allows retailers to constantly follow their customers, providing insight into purchase patterns, preferences and needs and then create highly customized loyalty based campaigns. Within seconds of the transaction, !nTouch runs real-time, instant analytics of the purchase and allows retailers to thrill the customer instantly with rewards, gifts and discounts that can be immediately realized.
!n Touch is cost-effective for retailers owing to its per-store-per-month pricing model requiring zero capital expenditure. Through its Data Auto Pick, !nTouch syncs with the POS directly and avoids any possibility of duplication and frauds through manual intervention. Capillary’s continuous monitoring and training of store managers and cashiers ensures high usage and better RoI from day one. Most other loyalty programs take nearly 2 years to realize. Within a month of commencement !nTouch can produce results up to 15X of the existing loyalty program.