Singapore has been hailed in the global community for the quick and effective steps taken to contain the spread of Covid-19. Apart from airport health checks, the country state carried out extensive testing of suspected cases; conducted rapid contact tracing of every...
The future looks good. Despite the bleakness, we see at the moment. Or…may be, to some extent, because of it. India is all set to exhibit a very organic and real boom in the eCommerce space in the next 5-7 years. Tier-II and Tier-III cities will propel this boom,...read more
Malaysia's tryst with Ecommerce started in 2004 with the launch of eBay Malaysia. This was followed by Lelong.com.my in 2007 - a C2C platform - that attracts more than 9.56 million visitors per month. Lelong is credited for pioneering the Malaysian ecommerce industry...read more
We had previously covered how retailers can successfully deal with the Covid pandemic and chart out a road to recovery based on our learnings from China. Southeast Asia, India & the Middle East are now 3-4 months into the pandemic and the crisis has impacted each of...read more
For most of us, Covid-19 is the first time we have lived through a globally traumatic and emotion-inducing event, in real-time, with the whole world connected. From a brand's perspective, Covid-19 has reminded us, rather dramatically, that emotions are a big part of...read more
*Note: This article was first published on March 30, 2020, and it has been updated on May 19, 2020 Predicting the Road to Recovery: Key Findings & Insights for Retailers on tackling the impact of Covid-19 *across China, Singapore, India and the Middle East Roughly 50...read more
Digital is pushing the frontiers of marketing and customer engagement, especially in retail. From being product-centric in early days, retail has quickly evolved into a full-fledged customer-centric experience. Today, digital technologies and the abundant...read more