Sci-fi geeks previously mocked for their far-fetched ideas about robots taking over the world can today smugly say, ‘hah! Told you so. We are no longer at the cusp of an era of artificial intelligence; we are living in it. Our daily lives are peppered with gadgets...
In the omnichannel loop, social media forms an extremely critical part. Why? Because that is where your customers are spending most of their time. Research shows that the number of users is set to hit 2.77Bn in 2019. Thanks to smart phones and easily affordable data...read more
The hypermarket industry is in a state of flux, much like most other consumer facing industries today. With the rise in adoption of digital and mobile technologies, consumers are getting used to seamless and connected cross channel experiences provided by innovative...read more
The State of Indian FMCG Network Indian Consumer Goods/FMCG distribution has always been a dynamic and complex affair due to multiple tiers in the structure with Carrying and Forwarding Agents, Dealer/Distributors, Wholesalers and the end Retailers spread across the...read more
In an intensely competitive retail environment where change is not just consistent but exponential and disruptive, staying responsive to evolving customer buying journeys is critical for us and our partner customers. Products can no longer be about simply creating a...read more
Retailers once had it easy. Little competition, loyal customers and easy sales. Then came an explosion in retail; great for consumers but not so good for retailers! The days of easy sale were in the past and retailers now had to work hard to build and retain a loyal...read more
This article was originally published in the September 2017 issue of CIO Review Magazine Consider the following:- WannaCry Ransomware (2017) exploited a vulnerability in SMBv1 Protocol of Windows, was successful due to unpatched computers. Microsoft had released a...read more