Exponential advances in technology, the proliferation of digital devices and constant connectivity has given rise to a new legion of consumers who live in the Easyverse™. These Connected Customers expect fast, easy and personalized experiences anywhere, anytime. The...
This article was originally published on CIO Review May 2017 Issue. Today, the success of retailers not only hinges on a seamless shopping experience but also how well consumer activity is tracked, recorded and used. Customers today have more power and choices than...read more
This article was originally published on the Seamless Asia blog by Capillary. With over 2 billion internet users, Asia is on the cusp of an omnichannel revolution. At the other end, artificial intelligence is getting consumerized. The convergence of omnichannel +...read more
The global SaaS market has never been this exciting! A recent report by Google-Accel on the SaaS industry pegs the global opportunity to be at $132 Billion by 2020! The primary driving factors are SMB driven demand, vertical-led solutions leading to more adoption,...read more
When a retail business is trying to go digital, it goes through decision making process wherein the key decision makers have to choose from a variety of options varying based on the managed/mismanaged, hosted / self-hosted, open source and customized further/ fully...read more