Loyalty
Reinventing Loyalty with Indonesia’s Leading Retailer – Erajaya’s Eraclub
A market leader in omnichannel smart retail, PT Erajaya Swasembada Tbk. (Erajaya), the conglomerate operates across 1100+ outlets in the country with 87 distribution centers and 65K+ third-party billed outlets specializing in all different types of mobile...
Food and Beverage Loyalty: A Comprehensive Guide
The delightful world of food and beverage – a market estimated at USD 500 Bn – calls for an eclectic customer experience ecosystem today. Beyond driving repeat purchases through incentivized free meals and drinks, the F&B industry is witnessing consistent innovation...
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Top 5 Hotel Loyalty Programs And Their Engagement Strategies
“True hospitality consists of giving the best of yourself to your guests.” - Eleanor Roosevelt Hospitality is the broad segment with sectors ranging from accommodation to tourism; restaurants to entertainment & recreation. Although the industry is segmented, there is...
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Vietnam, the Emerging APAC Brand Loyalist Market to Watch Out For
While about only a decade ago, Vietnamese consumers were fairly unbothered by brands building consideration, there is now an upsurge in those who wish to be rewarded for repeat purchases. With a growing GDP rate at over 7.5% for an 80 Mn+ population, rising...
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A Comprehensive Guide to the Growing Demand for Aviation Loyalty
Though FFPs gained much fame in the airline industry, aviation loyalty programs are much more than FFPs. Since FFPs can benefit the company as long as they offer flying services, the recent COVID-19 pandemic was an eye-opener for the aviation industry to factor in a situation where airlines had to stop flying services for some time.
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Conglomerate Loyalty is Becoming the Largest Grosser in 2022 & Beyond
Encapsulating value, convenience and privilege with higher customer retention and stakeholder return, multi-brand conglomerate loyalty programs are thriving in the here-and-now. At the outset, it’s interesting to note that the potent value proposition of conglomerate...
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How Loyalty Driven E-Commerce-Leads To Higher Engagement and Better ROI
If there were any questions about whether e-commerce is here to stay or not, COVID 19- the global pandemic has put an end to that debate. E-commerce is widely popular, and the competition is immense. So, how can e-commerce businesses differentiate themselves in such a...
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