Loyalty

by | May 16, 2018 |

Best Loyalty Programs in India

Best Loyalty Programs in India

No one likes to get punished for brand loyalty. Unfortunately, that's what it felt like when membership cards are unwillingly thrust into the customer's hand every time they stand at the checkout counter. (Worse, more than once, from the same retail outlet!) And we...

Top Customer Loyalty Trends for 2020

While gaining customer loyalty has always been a priority for brands, it will become even more critical in the next few years. This is largely due to the shift of power from brand to consumer-driven by digitization, competitive marketplace and commodification....

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