Loyalty Manager
Track, Analyze & Enhance
Your Loyalty Program
Fast, easy & intuitive omnichannel loyalty management software
In today’s increasingly competitive business environment, organizations are continuously striving to curb costs and grow their topline. In such circumstances, focusing on customer loyalty is key as it allows brands to boost sales without increasing spend on acquisition.
Capillary Loyalty Manager enables you to tap into the potential of your existing consumers. In fact, this highly configurable and customizable solution allows you to micro-segment your consumers, build an effective strategy for each segment, and formulate a detailed growth plan that brings you closer to your business goals.
Build consumer-centric loyalty programs that are also tuned to meet your growth objectives
Master the consumer-brand equation
Choose from points, tiers, or social and paid program options to design loyalty programs that work for your brand and your consumers
Configure rules easily
Leverage customizable, easy-to-configure rules to effectively upgrade and downgrade tiers. You can also allocate and redeem points and promotions to further bolster your loyalty programs
Reward referrals for better results
Grow brand advocacy with enticing referral programs that help you win valuable and loyal consumers
Get the technical support needed for program effectiveness
Augment the success of your loyalty program with an ROI-led approach to program design through our growth consulting services
Build rewarding long-term relationships with your consumers
Reward consumers at just the right time
Create event or action-based triggers that incentivize consumers at the right time in their purchase cycle
Enable meaningful, valuable journeys
Ensure a steady stream of revenue as you deliver relevant and trigger-based incentives to your consumers
Stay on top of your program performance
Measure your success
Gain comprehensive visibility from in-depth reports on program performance parameters such as membership growth, demographics, revenue accrual, liabilities, earn & burn, and promotions, etc.
Optimize on the fly
Modify and fine-tune your loyalty programs to maximize growth on the basis of critical insights from various reports
With Capillary Loyalty Management Software, you have what it takes to
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Go live in super-fast time with pre-built program templates
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Track & measure ROI of loyalty programs in real-time
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Support your brand audit and reporting needs with reconciliation & settlement modules
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Ensure maximum security for your consumer data
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Handle over 2 million transactions every minute with a highly scalable platform
Related Resources
We have helped design some of the largest, most successful loyalty programs for brands across industries
FAQ
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contact_support What is a loyalty manager? expand_more
A loyalty manager is a platform that allows businesses to track and analyze all aspects of a loyalty program like identify top customers, personalize offers/promotions, create rules for point earn/burn, create tier systems etc.
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contact_support What is customer loyalty management? expand_more
Customer loyalty management refers to the overarching set of framework and strategies used to design, develop and execute loyalty programs. For more information on different types of loyalty program frameworks, check out Guide to Customer Loyalty Programs.