Sail to omnichannel scale

For consumers, convenience is the biggest deciding factor while choosing which hypermarket to shop at. Global trends suggest consumers want products to be available on-demand and expect seamless ordering and a personalized experience while shopping. Capillary makes it easy for you to understand what your consumers want, engage them with relevant and personalized communication, enable them to buy from you, and reward them every time they choose you.

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The race to provide easy experiences


consumers switch retailers for convenience


growth in CPG ecommerce, worldwide


increase in repeat sales after an omnichannel experience

Hypermarkets just got a lot more convenient

  • omnichannel

    Provide on-demand, omnichannel, and hyperlocal fulfilment to your consumers

  • capture-data

    Capture data on consumer interaction across all channels and get actionable insights

  • messaging

    Engage consumers 1:1 with relevant messaging at the right time through the right channels

  • customer-comming

    Ensure customers keep coming back to you with a loyalty program built for your business

Get consumer ready with an end-to-end solution for your hypermarket business


  • Capture data on every customer interaction across all channels
  • Get actionable insights on your consumers and business
  • Enable consistent experiences with a 360° single view of consumers
  • Gain from AI based predictions to unlock future opportunities
  • Get in-store heat maps to enhance store design and performance


  • Engage your consumers through personalized messaging at the right time, and channel
  • Connect your CRM and digital marketing — track in-store conversions and optimize in real-time
  • Design, execute, and measure your omnichannel marketing campaigns, all at one place
  • Get bespoke campaign recommendations that let you unlock growth quickly

Anywhere Commerce+

  • Provide on-demand, omnichannel, and hyperlocal fulfilment to your consumers
  • Upsell consistently through personalized recommendations and automated reordering
  • Integrate inventory, stores, warehouses, and orders, with consumer and delivery touchpoints
  • Enable faster fulfilment and returns with order management systems and warehouse management systems, with dedicated product picking apps for delivery executives


  • Build and manage your loyalty programs just the way you want to
  • Allow your consumers to earn and redeem rewards instantly, across channels
  • Build dedicated mobile apps for your loyalty programs
  • Create event-based triggers that reward consumers at the right time in the purchase cycle

Lulu goes live in record time


In just 12 weeks Lulu was able to go omnichannel with an online ordering platform that’s fully integrated with their 120+ offline stores, across 7 countries.