- Design industry shaping loyalty programs
- Integrate easily and go live quicker
- Deliver hyper-personalized consumer experiences
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Capillary named a Leader in The Forrester Wave™: Loyalty Technology Solutions, Q1 2023 Report Read more >
Precise, up-to-date data on booking, boarding, and travel status, preferences, frequented destinations, travel class and more to get a clear dashboard view of travelers.
Incentivize travelers differentially for sectors covered, journeys undertaken & services opted. Push real-time offers & AI-based recommendations to provide enhanced experiences.
Finally, a system to manage the entire ecosystem so the customer can gain flexibility and aviation partners can grow.
Low or limited traveller preferences like casual traveller vs business or the avid traveller.
Limited visibility into detailed customer journeys.
Restricted ability to monetize data and evolve service & extended ecosystem.
Limited ability to diversify revenue streams.
Unify data from across different touchpoints – reservation systems, boarding gates, in-flight, on ground, and more to get an in-depth view of travellers
Nudge travellers to spend on new avenues – inflight & concierge services, paid services & more through irresistible dynamic offers & promotions.
Extend Loyalty to friends and family – To pool in points, create memorable vacations, earn and redeem seamlessly. Get personalized recommendations on destinations, services upgrades, best rates & more.
Develop an extended ecosystem and unlock new revenue streams by monetizing your data & better understanding your guest’s requirements.
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