Held on Jan 28, 2020
Successful Omnichannel Commerce Strategies For 2020
About the Webinar
Today, 50% of shoppers expect that they will be able to make a purchase online and pick up the product in-store. Unsurprisingly, businesses that adopt omnichannel strategies are seeing 91% greater year-over-year customer retention rates compared to businesses that don’t.
A true omnichannel commerce experience should create a synergistic and seamless link between a brand’s offline stores and digital channels like mobile, desktop, and social media — however, most brands are far from this ideal world. Join us as we analyze the transformation of consumers towards an omnichannel behaviour, and learn from leaders of global retail brands as they share how they dealt with the challenges of getting omnichannel right.
National Manager of Retail & Digital
TTK Prestige Ltd.
Anand has over 14 years of experience in Sales & Marketing, with expertise in Organized Retail. He is currently leading Digital Marketing and Omnichannel Ecommerce
check_circle How consumers have evolved over the last decades
check_circle Why omnichannel commerce is the need of the hour
check_circle The challenges brands face while shifting to an omnichannel experience
check_circle Various strategies for adopting omnichannel commerce