Held on Jan 28, 2020

Successful Omnichannel Commerce Strategies For 2020

Webinar Recording

About the Webinar

Today, 50% of shoppers expect that they will be able to make a purchase online and pick up the product in-store. Unsurprisingly, businesses that adopt omnichannel strategies are seeing 91% greater year-over-year customer retention rates compared to businesses that don’t.

A true omnichannel commerce experience should create a synergistic and seamless link between a brand’s offline stores and digital channels like mobile, desktop, and social media — however, most brands are far from this ideal world. Join us as we analyze the transformation of consumers towards an omnichannel behaviour, and learn from leaders of global retail brands as they share how they dealt with the challenges of getting omnichannel right.

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Key Takeaways

check_circle How consumers have evolved over the last decades

check_circle Why omnichannel commerce is the need of the hour

check_circle The challenges brands face while shifting to an omnichannel experience

check_circle Various strategies for adopting omnichannel commerce