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Capillary named a Leader in SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report     Read more >

Solutions – Fuel

Capillary Retail Fuel Solutions

An integrated solution that unifies fuel and non-fuel retail business streams. A solution created for B2C fuel partners and B2B fleet operators to keep it future-ready.

A digital-first loyalty solution with specific levers to drive digitisation, e-Commerce, mobile loyalty apps & cards, Pay-At-Pump capabilities across customer segments.

A complete fuel retail solution - Meeting the growing industry challenges

Fully-Integrated
Mobile App

User friendly mobile-based interface for loyalty members that enables transactions, digital payments, rewards management & fuel services.

Omnichannel Customer
Engagement and Loyalty

A complete integrated solution that captures data from Fuel & Retail POS systems, mobile apps and payment terminals. Supports physical cards, provides a comprehensive fleet Loyalty solution for B2B personas.

Automated Cross Promotion and Incentivisation

An intelligent & automated incentivisation engine for non-fuel & fuel brands. A solution focused on growth in fuel-retail sales.

FUEL LOYALTY ECOSYSTEM

Solutions – Fuel

A HOLISTIC FUEL LOYALTY SOLUTION

Complete customer-first capabilities. Fuel Retail specific.

Data Points and
Fuel Analytics

Understand customer needs, fuel consumption patterns, non-fuel preferences, and insights to define personalized experiences.

Speed, ROI
Performance

Ramp up your loyalty strategy, customized as per your fuel business goals. Deliver growth across the fuel and non-fuel businesses.

Insights Accurate to
Fuel Retail Needs

Make insights actionable. Branch out to enhance, create customer segments and deliver rewards, products and service standards accurately.

Omnichannel
Experiential Engagement

Unify fuel & Retail business Streams, simplify purchasing experience and enhance loyalty engagement across channels, events, action-based triggers - Incentivize purchases, behaviors and more.

FEATURES

Capillary Fuel Retail Solutions

Digital Payments for "fill up and go"

Digital solutions that are relevant, impactful, and integrated consumer journeys to amplify and enable digital payments for 'Purchase Up and Go'. And an auto-application process of best offers for loyalists.

Fully integrated mobile app

Mobile app for loyalty, commerce, payments & station locators. Leverage digital channels with personalized offers and promotions.

Pick up and Go

Ecommerce enhancements for pre-order and pick-up to create convenience and relevance to the customer. Along with targeted offers and private-label product promotions.

Integrated eco-system

Application of localized market nuances with integrations with super apps, local payment apps and local language support for digital assets.

B2B Fleet Loyalty

A comprehensive fleet solutions loyalty program and an omnichannel loyalty program solutions for its B2C growth drive.

KEY CLIENTS

Brands that work on Fuel Retail Solutions

Solutions – Fuel Solutions – Fuel

Testimonial

Testimonial

Shell

Listening to what consumers seek and need is at the heart of what we do, and that fueled us to take the leap of faith to move our Loyalty platform from card-based to app-based last year. The result has been amazing, we tripled member active rate and accelerated member acquisition tremendously from bringing in compelling offers that delight consumers, thanks to Capillary and all the stakeholders involved.

Dian Kusumadewi

Vice President of Mobile Marketing

Solutions – Fuel

With the Capillary Loyalty System, we have a more flexible loyalty platform for the varying needs of our customers. More importantly, the system sets us up to create and adopt new loyalty programs that we have not yet done in the past, and enables us to forge partnerships with other business partners that will further enhance our loyalty offerings to our customers.

Magnolia D Uy

VP for Retail Sales

RESOURCES

Insightful Resources

Blogs

Designing an Effective Fuel Retail Loyalty Program

When it comes to garnering customer loyalty, Oil and Gas Retail companies face unique challenges. For one, fuel prices are highly ...

Read Story
Analytics and Insights

Top 5 Fuel Retail Trends That Drove 2021 And Beyond

Globally, the evolution in the Fuel, Oil and Gas industry has begun. Marketers have adapted their brand and business strategies to...

Read Story
Blogs

How To Enhance Fuel Retail Experience With Loyalty Programs

The challenging dynamics created by COVID-19, has destabilized the demand in oil and gas industry, along with the supply shock due...

Read Story

Contact Us

Get the best loyalty &
customer engagement platform out there!
  • Design industry shaping loyalty programs
  • Integrate easily and go live quicker
  • Deliver hyper-personalized consumer experiences
Request A Call
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