Capillary acquires US-based Brierley+Partners    Read more >

Capillary named a Leader in SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report     Read more >

About-us

About Us

Capillary Technologies is an enterprise-grade SaaS technology provider. Capillary's AI-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experiential loyalty to achieve business goals and deliver a great consumer experience.

Capillary Technologies, founded in 2012, is a technology-first company that delivers AI based cloud-native SaaS programs and solutions. A leading loyalty management and customer data platform, Capillary serves over 250 brands across 30 countries. The SaaS platform helps brands across industries digitally transform and improve consumer engagement. Acknowledged and recognized by Gartner and Forrester as a seasoned Loyalty expert, Capillary has a workforce of over 400 professionals across the globe that work towards delivering value to our clients and accelerating innovation in the field of Loyalty.

INDUSTRIES WE CATER

Diverse markets. Diverse experience.

Over the last decade, Capillary has built expertise across a wide range of industries- Fuel Retail, CPG, Conglomerates, Aviation, Hospitality, and Retail (Apparel, Footwear, Hypermarkets, F&B, Luxury and Jewelry, CD & IT, Health and Beauty).

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OUR CLIENTS

Multi-market exposure. Multi-market expertise.

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United Colors of Benetton
Calvin Klein
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BIBA
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Indian Terrain
Asics
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Marks and Spencer
Lots Wholesale Solution
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Twenty4
Vanheusen
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Pantaloons
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Dominos
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Valiram
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liali
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Aditya Birla Group
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YARA
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Vanheusen About Us
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WHAT SETS US APART

Our Performance Indicators

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250+

Brands

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875 mn+

Consumers on the Platform

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100+

Loyalty Programs

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124,000

Customer Touchpoints Powered

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1.95 bn+

Annual Transactions

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8 Offices

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400+

Employees Worldwide

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30+

Countries Served

Aneesh Reddy

Founder, Managing Director & CEO

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Aneesh Reddy is the Founder, Managing Director and Vice-Chairman at Capillary. He holds a bachelor’s degree in manufacturing science and engineering from the Indian Institute of Technology, Kharagpur. At the Indian Institute of Technology, Kharagpur, he co-founded the ‘Entrepreneurship Cell’ and was awarded the ‘Distinguished Alumnus Award’ by the institute in 2017.

In 2014, he was recognized by Fortune India magazine as one of the ‘40 under 40 - India’s Brightest Young Business Minds’ followed by another recognition by The Economic Times under the ‘ET 40 under Forty’ list in 2017. He was previously associated with ITC Limited.

Sameer Garde

Mentor and Consultant

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Sameer Garde is the Mentor and Consultant of Capillary. He holds a bachelor’s degree in mechanical engineering from the Indian Institute of Technology, Delhi and a post-graduate diploma in management from the Indian Institute of Management, Calcutta. He was previously associated with Cisco Commerce India Private Limited as Vice-President, Theatre Leader, with Samsung India Electronic Private Limited in the capacity of Senior Vice-President, Enterprise Business, with Pepsi Foods Limited as General Manager, Marketing, with IQLECT Solutions Private Limited in the capacity of Head-Strategy Alliances and Partnerships, with Phillips India Limited in the capacity of Sector Market Leader, Healthcare and with Nestle India Limited, Hewlett-Packard Enterprise India Private Limited, Whirlpool of India Limited and in the capacity of Chief Executive Officer- Artificial Intelligence Unit with the National Entrepreneurship Network.

Anant Choubey

Co-founder, Executive Director, CFO & COO

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Anant Choubey is the Co-founder & Chief Operating Officer at Capillary. He holds a bachelor’s degree in industrial engineering from the Indian Institute of Technology, Kharagpur. He was previously associated with Procter & Gamble Home Products Private Limited where, in 2008, he was awarded the ‘Special Appreciation Award’ and was also one of the youngest employees to receive recognition shares from the company.

Sridhar Bollam

Co-founder & Chief Customer Officer, North America

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Sridhar Bollam has been responsible for Capillary’s customer success in the Europe and Middle East Asia region where he oversees client servicing from end to end delivery to engagement, ensuring Capillary partners in the region continue to get actionable insights and stay consumer ready. His forward thinking had lead him to become the founding member of the Capillary analytics team, and then the VP of Analytics which has helped the company grow their product and services stack to help partner brands with insights across verticals. An IIT, Kharagpur alumnus, Sridhar has had a great deal of experience with analytics, working at Sutherland Global Services helping them with payment card segmentation and RFM modeling. Later he also worked as an Analytics Consultant for Hansa Cequity dealing with statistical modeling, campaign planning, and customer segmentation.

Clarissa Schealer

Senior Vice President - Loyalty

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Clarissa has spent her career in MarTech helping brands grow at companies like Epsilon, Listrak, Clutch and ESW. Fueled by her passion for the convergence of tech and the psychology of motivating a change in behavior, she enjoys helping to use data to shorten the distance between brands and consumers. Clarissa has spoken at industry events like Dreamforce, Shoptalk, UPS Google Retail Workshop, The Lead and Women in Wearable Tech about all things loyalty. When Clarissa isn't working you can find her continuing to learn and augment her education in International Marketing from La Salle by studying Digital Transformation.

Jim Sturm

SVP, Americas

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Jim Sturm is the Senior Vice-President, Americas and Strategic Principle for Persuade Loyalty, LLC, our subsidiary. He holds a bachelor’s degree in business administration from the State University of New York, Buffalo. He was previously associated with Brierly + Partners, Inc. as their Chief Executive Officer.

Melody Mitchem

Global Head of Human Resources

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Melody Mitchem is the Global Head of Human Resources at Capillary. She leads the development and direction of a comprehensive and unified HR function across Capillary’s global operations. Melody joins Capillary with a 25+ year career in human resources, leading HR teams across several different industries, including technology, retail, and pharmaceuticals. Her global HR experience spans Europe, Canada, Latin America, the US, India, and the Pacific Rim regions. Melody has a passion for designing and implementing culturally aligned operational solutions that drive overall company performance. She is passionate about cultivating successful leaders and teams, addressing the changing needs of the workplace and constructing an employee-centered culture. Her philosophy of ‘happy and engaged employees translate to successful and satisfied customers’ aligns perfectly with Capillary’s vision and values.

Bill Jansen

President, Americas

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Bill has more than 30 years of IT experience specializing in loyalty and retail applications. Prior to Persuade, Bill was a partner at OLSON and was primarily responsible for the design and architecture of Tally – their proprietary loyalty program tracking software. Bill served as the Chief Technology Officer for MilePoint Worldwide where he led the development of the Cambio “Turning Miles into Money” engine, and the point vending application utilized by major airlines and hotels. Prior to MilePoint, Bill was Senior Vice President of Systems Development at The Lacek Group Worldwide where he was responsible for the development of the Reward Loyalty Tracking System, an advanced consumer loyalty management system currently used by 30+ industry-leading loyalty program sponsors worldwide.

Piyush Kumar

Chief Technology Officer

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Piyush Kumar is the Chief Technology Officer at Capillary. He holds a bachelor’s degree in instrumentation engineering from the Indian Institute of Technology, Kharagpur and a bachelor’s degree in Economics from the London School of Economics. He was previously associated with Hiveminds Innovative Market Solutions Private Limited in the capacity of Principal Architect, with Thought Works Technologies India Private Limited in the capacity of an Application Developer, with Qwest Telecom Software Services Private Limited in the capacity of a Senior Software Engineer and with Sapient Consulting Private Limited in the capacity of Senior Associate (Technology L1).

Rohan Mahadar

VP, Product Management

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Rohan is the VP of Product Management at Capillary and has been part of the product team at Capillary since 2015. Rohan has a Master’s of Business Administration from Indian School of Business, Hyderabad and a Bachelor’s degree in Computer Engineering from Pune University. He comes with 15 years of experience working with large enterprise organizations like IBM and Cognizant as well as building a startup. He has led the zero to one journey of several B2B enterprise products and particularly enjoys the challenges of product growth and adoption. Rohan likes to travel and enjoys nature and wildlife photography. In his free time, when he is not traveling he spends time interacting with and mentoring aspiring young product managers.

Don Smith

Global Chief Consulting Officer

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Don is the Global Consulting Officer at Capillary. Prior to the Brierley acquisition, Don led Brierley’s strategic program design practice, responsible for engineering solutions that balance compelling value propositions with enhanced member experiences and data-driven customer engagement. An avid theater aficionado, Don has a passion for presentation. That passion informs Don's marketing data analytics philosophy in favor of a dynamic storytelling model that brings numbers to life through contextualization and the generation of actionable insights. Don earned his Ph.D. in Political Science from Florida State University and spent 11 years teaching statistics and policy evaluation in academia. Prior to joining Brierley, Don was a research director for Dallas County, in charge of database modeling, data mining, and program reporting. He has authored several journal articles and a full-length book.

Bill Swift

CIO & CEO Joint Ventures

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Bill Swift is Chief Integration Officer (CIO) at Brierley – Capillary, where he is primarily responsible for the integration of acquisitions and joint ventures. Bill was CEO of Brierley until April 2023, when he joined the leadership team at Brierley – Capillary. In his tenure as CEO, he finalized the company’s transformation from an agency to a robust technology provider, combining industry-leading consultative depth with the technology execution necessary to power today’s modern loyalty solutions. Bill Swift was also Brierley’s long standing CTO, where his responsibilities spanned from technology architecture and product strategy to client implementations and operational support. Having participated in the successful adoption of international technology standards, Bill is a contributing author of publications focused on distributed computing architecture, and he holds several software design patents.

John O’Neill

President, Digital + Analytics, Capillary North America

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John is the President of Digital + Analytics of Capillary North America and leads Capillary’s digital services. He is a highly motivated client success leader with a proven ability to translate business objectives and marketing strategies into meticulously crafted solutions. With a robust track record spanning over a decade, John has successfully guided numerous Fortune 500 companies in the manufacturing, healthcare, and retail sectors through intricate, multifaceted engagements. These endeavors seamlessly integrate digital strategy, experience design, and software development to achieve remarkable results.Through continuous dedication to deepening his understanding of clients' specific industries and business operations, John has emerged as a trusted and invaluable advisor. He consistently contributes to the sustained profitability and enduring growth of his clients' enterprises. His extensive experience, combined with his innate ability to foster alignment within large groups, underscores his exceptional skill set and capacity to excel in complex professional settings.

Aidan Lundy

Senior Vice President

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Aidan is responsible for setting strategic direction and management of our client business. Aidan holds a masters in marketing practice from UCD Smurfit Graduate School. Aidan has worked at industry leaders in loyalty, customer engagement and data, with experience from Dunnhumby, Aimia, WPP and Collinson. Aidan is passionate about building long-term strategic relationships, with a track record for driving growth.

Ben Stirling

Senior Vice President

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Ben is the Senior Vice President of Rewards+ and leads the Global Commercial team at Capillary, delivering business growth and profitability to global clients. Ben has extensive experience across multiple industries including e-commerce, banking & travel. Ben specializes in leading all aspects of commercial operations for EMEA including; creating our go to market strategy, defining our value proposition and creating enterprise level SaaS partnerships.

Santosh Reddy Nigudagi

VP, Sales & Marketing

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As a key member of the Leadership team at Capillary Technologies, I have handled multiple roles covering Sales, Marketing, Presales and Sales Operations across Asia. In my current role, I lead Sales & Marketing for the Asia region at Capillary.

My professional experience of 17+ years includes customer-centric roles at industry behemoths like Agilent Technologies and National Instruments, as well as dynamic startups such as Mettl. My academic foundation is rooted in an MBA from the Indian School of Business, complemented by a Bachelor's in Electronics Engineering.

My expertise encompasses building teams, curating and executing GTM strategies, new market expansion, managing global teams, and designing solutions centered around loyalty, digital transformation, SaaS, and cloud technologies.

Siddhant Jain

VP, Customer Success

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Gireddy Bhargavi Reddy

Company Secretary and Compliance Officer

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Gireddy Bhargavi Reddy is the Company Secretary and Compliance Officer of our company. She holds a bachelor’s degree in commerce from the Sri Krishna Devaraya University, Anantpur and a master’s degree in business administration from Sikkim Manipal University. She is also an associate of the Institute of Company Secretaries of India (ICSI). She joined our company in July 2021 and currently supervises the secretarial and compliance related functions of our company. She was previously associated with Embassy Property Developments Private Limited, MIC Electronics Limited and Meridian Medical Research and Hospital Limited in the capacity of Company Secretary. Prior to that, she was associated with Nandi Economic Corridor Enterprises Limited in the capacity of Senior Manager.

OUR VISION AND MISSION

Core Beliefs

We understand loyalty

We believe data and technology can disrupt and reimagine how organizations conceptualize long-term loyalty.

Customer Is At The Center Of Innovation

We thrive on making customer-focused choices through validation, continuous feedback, and co-creation with customers that result in better solutions.

Life Beyond Numbers: Building A Conscious Workplace

We seek to build an atmosphere that nurtures the overall growth of our employees. Since inception, we have endeavored to operate as a community of people who mutually support each other for long-term growth.

Your end-to-end loyalty partner

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Market leader in consumer engagement and loyalty management in Asia

Strong Partnerships

Strong partnerships and high recall in the loyalty industry

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Innovative analytics and AI-driven SaaS solutions

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Diverse customer base across industries and geographies

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Diverse customer base across industries and geographies

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Platform that supports multiple use cases

Trusted By

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12 Fortune 500 Global Companies

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Large Conglomerates

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Leading CPG Companies

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Leading Oil & Gas Companies

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Large Enterprise Customers

Our Investors

Here you’ll find everything you might be interested in if you like to be invested in technology, and become or stay part of the Capillary investor community.

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Our Acquisitions & Investments

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CAREERS

Celebrate People. Celebrate Work.

At Capillary, we celebrate our people’s vision, passion, success, growth and hope. We truly appreciate even the smallest things that our people do and celebrate them every single day at work.

In an industry first, Capillary Technologies, in collaboration with Benny Dayal, launched a musical anthem ‘Royal Loyal’ in October 2021. Inspired by those who call the shots, lead the way, and achieve what they want; this anthem marks the phenomenal success of our people.

Our Values Pillars

Make Customers Successful

Be Audacious

Be Accountable

Deliver Excellence

One Capillary

IN THE NEWS

Impacting Businesses. Grabbing Headlines.

Company Story

Capillary in the news with Let’s Talk Loyalty

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Tuesday February 27, 2024
Company Story

Economic Times covers Capillary’s series D round news

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Tuesday February 27, 2024
Podcast

Aneesh Reddy of Capillary Tech on his wins, mistakes and a breakout SaaS model

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Thursday January 25, 2024
Press Release

Capillary Technologies Appoints Clarissa Schealer as SVP of New Business Sales

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Wednesday December 13, 2023
Capillary Technology Acquires
Press Release

Capillary Technologies Grows 4x in the USA; Set to Dominate the Loyalty Technology Market with its SaaS offering

Press Release

Capillary Technologies Adds Brierly Exec as Global Head of Human Resources

Press Release

Capillary Technologies elevates Anant Choubey and Sridhar Bollam as cofounders

CRMC Interview
Company Story

CRMC Interview Series: CEO Sameer Garde of Capillary Technologies

SECURITY POLICIES

Privacy & Security

Capillary, through its Software As A Service (SaaS) products, helps large corporations around the world to grow amidst changing consumer expectations, collect more data and insights into their consumers and business with Capillary’s comprehensive AI powered consumer experience platform. Capillary platform provides enterprise-ready security features enabling its customers operate safely.

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CONTACT US

Welcome to Capillary! How can we assist you?

We are always delighted to be part of your consideration. We love to get all the finer details matched precisely to your requirements as part of our process. We collaborate with teams across your business, understand KPIs, and deliver a custom prepared proposal. 

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