Ecommerce in Saudi Arabia : Growth, Trends & Opportunities
State of Ecommerce in Saudi Arabia Despite a high Ecommerce readiness index, the Kingdom of Saudi Arabia never really experienced significant growth in online sales for the longest time. To put it into perspective, KSA's Ecommerce penetration in 2017 was 1.4%, this...
Improve loyalty ROI with promotional controls on Capillary Loyalty+
For brands, having a consumer loyalty program is not an option anymore. With the intense competition faced by most, having consumer retention strategies in place is a must but ensuring these programs break even can be a challenge. While it’s important to make...
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6 Reasons Why Channel Loyalty Program FaiI
What is a Channel Loyalty Program? A channel loyalty program is a critical sales pillars and a crucial element in the growth strategy of your business. Channel loyalty is focussed on transforming the relationship between a brand and its trade partners from that of a...
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How to Boost CPG Brand Loyalty & Sales with AI
It’s unlikely for a day to go by in a person’s life when they haven’t interacted with a Consumer Packaged Goods (CPG) brand. In a lot of ways, they have become an indispensable and omnipresent aspect of our lives This makes it all the more surprising that this...
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Decoding Saudi Arabia’s Digital Consumer
Over the last few years, rapid digitization has made a significant impact on the Saudi consumer's lifestyle. Today, a whopping 88% of Saudis use the internet at least once a day and 59% of the population are now present in at least one social media platform. While...
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Customer Engagement Strategies for 2020 & Beyond
In today’s world, a customer is accosted by brands at every step he takes. Every direction he turns in, he either sees brands or a product that’s screaming for his attention. This has led to a hyper-competitive market across every industry – be it food delivery,...
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Best Practices for In-store Engagement
Lessons from the Retail Apocalypse The traditional way of 'stock up and wait for a sale' has already spelt the doom for thousands of brick and mortar retailers across the globe. However, the retail apocalypse has somehow propagated the false notion that consumers have...
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