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Man with a telescope on growth arrows illustrating strategic vision in loyalty outcomes, branded with Capillary Technologies. Analytics and Insights

Forecasting Loyalty Outcomes: How to Predict Customer Behavior

By Trevor Antley
April 13, 2024 | 4 Min Read

Forecasting loyalty outcomes is crucial for businesses to retain customers and boost engagement. By...

Conglomerate Loyalty Conglomerate

5 Conglomerate Loyalty Programs Redefining Customer Engagement

By Anjali Pillai
April 08, 2024 | 4 Min Read

From Kanmo to Reliance, here are five top conglomerates that are innovating customer engagement...

ai for retail loyalty Artificial Intelligence

10 Powerful Ways AI is Revolutionizing Loyalty in Retail

By Anjali Pillai
March 28, 2024 | 4 Min Read

As the retail landscape evolves, AI is going to play a significant role in several aspects of the...

Clarissa Schealer presents on 'New Technology & Customer Loyalty: Web3, Generative Loyalty, & More' with digital interfaces and AI symbols overlaying her image, representing the blend of technology and personalized customer engagement. Technology

Loyalty & New Technology: Web3, Generative Loyalty, & More

By Trevor Antley
March 26, 2024 | 4 Min Read

Explore Clarissa Schealer's insights on leveraging AI for personalized customer experiences (CXs)...

Blogs Events

Banking on Digitisation: CX BFSI UK Exchange Highlights and Insights

By Vicki Wickens
March 25, 2024 | 4 Min Read

The potential to deliver intelligent, real-time product up-sell and cross-sell opportunities within...

Retail media network and loyalty programs Blogs

Retail Media Networks and Loyalty Programs: A Profit-Boosting Partnership

By Anjali Pillai
March 25, 2024 | 4 Min Read

While loyalty programs are high revenue generators by themselves, retail media networks are...

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