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Built for Digital Transformation and Business Growth through Customer Loyalty

Engagement-Based Experiential Loyalty Platform Powered by Actionable AI

Capillary Named
a Leader

The Forrester Wave™
Loyalty Technology Solutions,
Q1 2023 Report
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Built for Digital Transformation and Business Growth through Customer Loyalty

Engagement-Based Experiential Loyalty Platform Powered by Actionable AI

Capillary Named
a Leader

The Forrester Wave™
Loyalty Technology Solutions,
Q1 2023 Report

CAPILLARY HIGHLIGHTS

Data Driven, API Centric, Headless
Intelligent Technology Solutions At Their Best
100+ Loyalty Programs
250+ Brands
30+ Countries
875mn Consumers
120k Stores

OUR EXPERTISE

Our products that
work for your business

Capillary Loyalty+

Engagement Based
Experiential Loyalty Platform

Powered by Actionable AI

Capillary Engage+

Connected Engagement
Connected Experiences
Optimized Channel Management

Actionable AI Enabled

Capillary Insights+

Predictive Recognition
Prescriptive Recommendations
Making Data Truly Actionable

Powered by Actionable AI

Capillary CDP+

Data-Driven & Cloud-Based
Advanced Consumer Data Platform

Actionable AI Enabled

Capillary
Anywhere Commerce+

Fully Configurable
Enterprise SaaS
E-Commerce Platform

Integrated with growth marketing solutions and operations management

OUR SOLUTIONS

Industry Expertise

Growth acceleration ready-to-use
industry-specific platform

Capillary Technologies is an enterprise-level SaaS technology provider. Capillary focuses on comprehensive customer engagement, experiential loyalty and AI-enabled programs to build brand and customer engagement to facilitate growth.

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Fuel Retail

Create customer choice today while preparing for a dynamic fuel retail future with a well-defined customer loyalty program designed explicitly for fuel retail.

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CPG

Take your sales goals to the next level with effective sales and customer management, ready-to-use actionable data, channel growth insights and complete control to scale.

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Groups & Conglomerates

Bring operational efficiency across large conglomerates with multiple brands and labels as part of one unified exercise to deliver better.

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Hospitality

Attract your best guests, know them better and deliver the best experience that can increase the frequency and stay memorable with solutions built for hospitality.

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Aviation

Designed to delight travelers - casual, business and avid and help understand, reward, motivate and deliver relevant engagement across the traveler’s lifecycle.

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Retail

Enhance your retail engagement with a seamless omnichannel loyalty program. Create value accurately for your customers while incentivizing sales.

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Food & Beverage

Create brand choice, build stickiness and engage with your unique community so you consistently deliver to the customers who love and follow you most.

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RECOGNITION & AWARDS

Impacting the world through the power of innovation

Capillary named a <br/>Leader in Forrester’s<br/> Wave Report for Loyalty

Capillary named a
Leader in Forrester’s
Wave Report for Loyalty

Capillary scored 4.12/5 in the Current Offering category, which is the highest among any solution provider in the evaluation and we believe that this is what truly sets us apart.

Download Report

DATA & SECURITY

Data Security, Compliance, Governance, and Data Privacy

Artboard

Customer Data
is our topmost priority

Data security and privacy is absolutely critical in today's digital age. Capillary's focus on compliance and adherence to guidelines will give you confidence about safeguarding your customer data.

KEY CLIENTS

Over 250 brands and marketers trust
Capillary globally

Fossil
Puma
Al-futtin
Erajaya
Blackberrys
Mount Scopus Group
United Colors of Benetton
Calvin Klein
Sephora
Swiss Arabian
Prestige
Bath & Body Works
Biba
Redtag
Hardees
Indian Terrain
Asics
Simply
Marks & Spencer
LOTS
HOYA
Arrow
Twenty
Vanheusen
Matahari
Arvind
ALDO
Pantaloons
Jotun
Adidas
Peter England
Ajmal
Pizza-Hut
TATA
Domino’s Pizza
Med Smart
TBZ
Valiram_V3
Taj
liali
Vishal
GKB opticals
Kanmo Group
1India Family Mart
Aditya Birla Group
Tommy Hilfiger
Petron
Shell
Malabar Home
Yara Home

Testimonial

Testimonial

Indian-Terrain

The partnership with Capillary to deploy a full stack e-commerce solution has been very successful to help us scale up very quickly as customers move to a digital environment. The uniqueness of this model is that it allows us as a company to focus on brand, product, marketing and consumer understanding while quickly scaling up e-commerce with all operations being managed by Capillary. This ECO-SaaS ( EComm Solution as a Service) will offer brands and retailers a very quick and efficient pathway to scaling up their e-commerce businesses.

Indian-Terrain

Charath Narasimhan

CEO

Asics

Today’s shoppers are spending more time browsing and buying online with the flexibility to shop anytime-anywhere. With Capillary, ASICS has been able to successfully build and expand omnichannel solutions across Southeast Asia to seamlessly connect and engage with our customers no matter where they are. This is just the first step in our journey, and we look forward to continuing this partnership to keep innovating on how we uplift our customers’ experience.

Asics

Yogesh Gandhi

MD, ASICS Asia

Petron

With the Capillary Loyalty System, we have a more flexible loyalty platform for the varying needs of our customers. More importantly, the system sets us up to create and adopt new loyalty programs that we have not yet done in the past, and enables us to forge partnerships with other business partners that will further enhance our loyalty offerings to our customers.

Petron

Magnolia D Uy

VP for Retail Sales

Fossil Puma
Al-futtin Erajaya
Blackberrys Mount Scopus Group
United Colors of Benetton Calvin Klein
Sephora Swiss Arabian
Prestige Bath & Body Works
Biba Redtag
Hardees Indian Terrain
Asics Simply
Marks & Spencer LOTS
HOYA Arrow
Twenty Vanheusen
Matahari Arvind
ALDO Pantaloons
Jotun Adidas
Peter England Ajmal
Pizza-Hut TATA
Domino’s Pizza Med Smart
TBZ Valiram_V3
Taj liali
Vishal GKB opticals
Kanmo Group 1India Family Mart
Aditya Birla Group Tommy Hilfiger
Petron Shell
Malabar Home Yara Home

Testimonial

Indian-Terrain

The partnership with Capillary to deploy a full stack e-commerce solution has been very successful to help us scale up very quickly as customers move to a digital environment. The uniqueness of this model is that it allows us as a company to focus on brand, product, marketing and consumer understanding while quickly scaling up e-commerce with all operations being managed by Capillary. This ECO-SaaS ( EComm Solution as a Service) will offer brands and retailers a very quick and efficient pathway to scaling up their e-commerce businesses.

Indian-Terrain

Charath Narasimhan

CEO

Asics

Today’s shoppers are spending more time browsing and buying online with the flexibility to shop anytime-anywhere. With Capillary, ASICS has been able to successfully build and expand omnichannel solutions across Southeast Asia to seamlessly connect and engage with our customers no matter where they are. This is just the first step in our journey, and we look forward to continuing this partnership to keep innovating on how we uplift our customers’ experience.

Asics

Yogesh Gandhi

MD, ASICS Asia

Petron

With the Capillary Loyalty System, we have a more flexible loyalty platform for the varying needs of our customers. More importantly, the system sets us up to create and adopt new loyalty programs that we have not yet done in the past, and enables us to forge partnerships with other business partners that will further enhance our loyalty offerings to our customers.

Petron

Magnolia D Uy

VP for Retail Sales

IN THE NEWS

Find out the latest at Capillary

Petron

Capillary, KPMG ink strategic alliance partnership

Capillary Technologies (a B2B SaaS platform for customer engagement and loyalty) inked strategic partnership with KPMG in India for loyalty and customer engagement solutions.

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Petron

Sameer Garde to take over as CEO of Capillary Technologies

Sameer Garde, an independent director with software products company Capillary Technologies, will take over as the company’s chief executive officer (CEO) from January 1, 2023, the company said on Wednesday.

Read More
Read All News Updates

PARTNERSHIP

Creating ideas and partnering
collaborations that help us give you the best

Capillary’s Alliance program focuses on identifying, managing and nurturing relationships with a network of global and regional strategic partners. The program offers a wide range of benefits, recognitions and rewards to our partners to ensure our mutual success. The partnership approach aligns go-to-market initiatives across partners to deliver superlative value to customers.

CAREERS

Celebrate People. Celebrate Work.

We believe it's people all the way

At Capillary, we celebrate our people’s vision, passion, success, growth and hope. We truly appreciate even the smallest things that our people do and celebrate them every single day at work.

Our values

Make Customers Successful

Be Audacious

Be Accountable

Deliver Excellence

One Capillary

RESOURCES

Insightful Resources

Emotional-loyalty-cover-image
Emotional Loyalty

7 Successful Emotional Loyalty Campaigns that Work...

“93% of businesses agree that consumers are more likely to shop from brands they feel connected to,” mentions a Forrester thought leadership paper...

Read Story
Guides

In-Store Analytics Solution...

No matter what the naysayers say. Brick and mortar stores have only grown in numbers and sophistication despite the popularity of ecommerce....

Read Story
Whitepapers

A Data Driven Approach to Improve Customer Engagem...

Across the globe, CMOs battle with questions like – ‘How to ensure a rewarding experience across different touch points in customer journey?...

Read Story

Contact Us

Get the best loyalty &
customer engagement platform out there!
  • Design industry shaping loyalty programs
  • Integrate easily and go live quicker
  • Deliver hyper-personalized consumer experiences
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