Capillary acquires US-based Brierley+Partners    Read more >

Capillary named a Leader in The Forrester Wave™: Loyalty Technology Solutions, Q1 2023 Report     Read more >

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Capillary Whitepapers

Get the all-access pass to our whitepapers, get insights and industry analysis on Loyalty, analytics, CRM, eCommerce and customer engagement.

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LOYALTY

Brierley Loyalty Quotient (BLQ): Proprietary Methodology to Measure Loyalty

In a market saturated with loyalty programs, CMOs grapple with questions like, ‘How do we measure true customer loyalty? 123

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Post Pandemic Indian Retail Trends & Insights

ECOMMERCE

Post Pandemic Indian Retail Trends & Insights

Stronger deviation to online shopping, faster adoption of digital payment methods, resurgence of homegrown.

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Customer Loyalty 2020 & Beyond

LOYALTY

Customer Loyalty 2020 & Beyond

With 1.6 Billion program memberships in the retail industry in North America, loyalty program memberships are at an all-time high.

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power ups

ANALYTICS

5 Power Ups To Unlock In-Store Sales Growth

Turbocharge your stores and maximise your business potential with these 5 power ups that help you win the offline game.

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third wave

ANALYTICS

Expert Vision: How AI will create the third wave of retail?

The first wave was all about collecting data. Then it was about collecting data across touchpoints to get a 360° single view of consumers.

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ecom vs bg

ECOMMERCE

Choose between Brand eCommerce store v/s Online marketplace

Confused between setting up your own Ecommerce store or selling in an online marketplace? Make the right choice with this quick guide.

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