Capillary acquires US-based Brierley+Partners    Read more >

Capillary named a Leader in SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report     Read more >

Capillary: Pioneering Loyalty Technology & Innovations

Welcome to the cutting edge of customer loyalty solutions. Capillary Technologies is proud to be recognized as a leader in the SPARK Matrix™: Customer Loyalty Solutions, Q2 2024. Using our suite of tools, including our unrivaled loyalty platform, advanced AI analytics, and customer data platform, brands can connect with their customers on new levels, creating meaningful interactions and fostering long-term loyalty.

Download the SPARK Matrix™ Report Today

Discover our innovative solutions that set Capillary Technologies apart! In the report, Quadrant Knowledge Solutions’ analyst details the technology and strategies that have made Capillary pioneers in the loyalty industry.

By integrating our advanced platforms — Loyalty+, Insights+, Engage+, CDP+, and Rewards+ — your business can achieve new standards in customer loyalty and retention. Download the full SPARK Matrix™ report today for FREE to start redefining your approach to loyalty!


SPARK Matrix™ Report Highlights

Why settle for the ordinary when you can elevate your customer engagement strategies with Capillary’s cutting-edge solutions? Discover the distinct advantages of partnering with a leader in customer loyalty by downloading the SPARK Matrix™ report! Explore how our sophisticated technology platforms and data-driven insights can transform your customer interactions and propel your business to new heights.

Innovative Engagement

Leverage AI-driven personalization and real-time responsiveness to revolutionize how you engage customers.

Unlock Your Data’s

Transform customer interactions into actionable growth strategies with our sophisticated analytics tools.

Flexibility at
Its Best

Tailor our loyalty platform to meet diverse industry needs, enhancing customer satisfaction and retention.

Expand Your

Benefit from Capillary's global presence and local expertise to reshape customer loyalty across markets.


Experience cutting-edge customer loyalty through Generative Loyalty and the Capillary platform’s AI features designed to adapt to customer preferences and behaviors.

Integration Without
the Hassle

Ensure a flawless synergy between your loyalty program and other business operations with our advanced technology.

Unlock Customer Loyalty with Capillary

Our loyalty platform delivers personalized experiences across all customer touchpoints. Our tools, including Loyalty+, Insights+, Engage+, CDP+, and Rewards+, streamline customer interactions and provide actionable insights that enhance engagement and drive business growth.

Capillary’s innovative technologies, like Generative Loyalty and aiRA (Artificially Intelligent Research Assistant), can dynamically personalize the customer experience (CX). Our flexible platform supports various promotional activities and allows customization that fits your unique brand. Partner with us today to transform your customer loyalty strategies and gain an edge over your competitors!

Unleash the Power of Loyalty

Empowering Global
Businesses with Advanced
Loyalty Solutions

Capillary Technologies stands at the forefront of loyalty management, offering a suite of advanced components — Capillary Loyalty+, Insights+, Engage+, CDP+, and Rewards+ — that redefine how brands connect with their customers across multiple channels.


Our platform provides a seamless experience, whether online, in-store, or via social media. With Loyalty+, you can engage your customers holistically, enhancing interactions and fostering deep connections. Our Consumer Data Platform — CDP+ — captures and synthesizes data from all touchpoints, employing AI-driven segmentation to deliver targeted and personalized marketing strategies that resonate with each customer.

Insights &

Leverage the power of AI and ML with Insights+ to gain actionable insights that drive informed business decisions. Engage+ lets you connect with customers in real-time, creating meaningful experiences that boost loyalty and satisfaction. Use Rewards+ to offer customized rewards, from cashback to exclusive experiences, motivating continued engagement and loyalty.


Capillary is the global leader in loyalty technology innovation, setting trends with groundbreaking features like our AI/ML-powered Nudge framework and aiRA. These tools predict customer behavior, optimize campaign timings, and personalize interactions at an unprecedented scale.

Tailored Experience for
Every Industry

Capillary’s commitment to delivering verticalized solutions is evident in our specialized approaches for retail, oil & gas, healthcare, airlines & travel, hospitality, and FMCG sectors. This industry-specific customization ensures that every client’s unique needs are met with precision and scalability.

Technology Roadmap

Our visionary Generative Loyalty platform, enhanced through strategic acquisitions like Brierley, represents the next stage in loyalty program personalization. Anticipate dynamic, self-generating campaigns that adapt to customer behaviors, ensuring your loyalty programs remain at the cutting edge.

Advanced Technology for Personalized Customer Journeys

Capillary Technologies excels with robust tech capabilities and AI-powered nudges. Capillary Technologies offers a commerce solution, a customer data platform (CDP), and a loyalty platform, and expanded its loyalty reach by acquiring Persuade — a customer experience (CX) technology company — in 2021. Since then, Capillary has enhanced capabilities in its Loyalty+ offering for global clients in APAC, EMEA, and NA. It has a robust partner ecosystem that includes tech providers, reward partners, and service providers as well as a commercial model designed so that clients can buy only the functionality they need.


Capillary Leads Loyalty Innovation

We don’t respond to market trends at Capillary — we set them! The SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 report is evidence of our innovative vision and industry-leading advancements. From integrating robust data analytics to deploying personalized engagement strategies, our solutions are designed to foster deep, lasting relationships. Our technology suite, featuring innovative tools like AI-driven insights and versatile loyalty program configurations, empowers businesses globally. By merging technical excellence with a deep understanding of market dynamics, Capillary ensures that each client's unique needs are met with precision and scalability.

SPARK Matrix™: Customer Loyalty Solutions, Q2 2024

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