- Design industry shaping loyalty programs
- Integrate easily and go live quicker
- Deliver hyper-personalized consumer experiences
Blue Rewards from Al Futtaim Group Shares Loyalty Success Stories and Evolution. Watch Podcast >
Capillary Announces 2nd Annual Captivate 2025 Summit: Transforming Loyalty Management with New AI Tech Read more >
Digital-first, intelligent loyalty solution
Provides a digital-first rewards solution to deliver a personalized experience, with the optimum set of benefits, increasing engagement, and deepening customer relationships.
Maximizes loyalty outcomes
Capillary's rewards platform delivers powerful personalization, optimization, and the broadest offer network, underpinned with commercial flexibility to maximize loyalty outcomes.
Drives business and customer value
Deliver value back to customers, and deliver value to your business, generating revenue that can drive profitable loyalty.
An advanced rewards platform that harnesses the power of artificial intelligence, gamification, and a superior user experience to identify, source, and build an extensive customer rewards network. By tailoring the perfect reward for each individual customer, Capillary’s rewards platform ensures unmatched engagement and loyalty. Seamlessly integrated into your marketing strategy, Rewards+ guarantees that every customer is delighted with personalized incentives, fostering lasting connections and maximizing brand loyalty like never before.
Rewards+ ensures customers have highly personalized experiences – with their own unique mix of offers. User intelligence, offer intelligence, and marketing intelligence are brought together to drive powerful personalization and optimization.
Rewards+ enables clients to drive profitable loyalty. Brands can optimize ‘revenue generating’ vs ‘paid for’ offers based on each customer’s value, maximizing the commercial outcomes of loyalty
Access a vast universe of rewards and benefits, with the flexibility of adding offers you need. From the thousands of offers on the rewards network, each end customer has their own set of personalized rewards and mechanics to engage.
Launch your loyalty marketing quickly with seven standardized core services, each of which offers a degree of configuration. Some companies want an end-to-end solution, while others only want certain modules. The choice is yours.
Our Customer Rewards Platform offers two options to welcome and engage your most active members with seamless registration – either a simple link from your site + sso, or user self registration with a link from your site.
Our standard UX extends your brand and customer experience with selected areas for configuration. Plus, proven gamification mechanics create fun and excitement within the customer experience.
Our offer-inclusive hub offers infinite benefits across multiple categories like card-linked offers, cashback, discounts, and experiences. Revenue engines enable monetization and curate thousands of offers into personalized experiences for each customer.
Personalized communications are easy with our automated communication model. ML-triggered messaging is used to initiate interaction, drive usage, frequency, and prompt customers to come back.
Standardized reporting and insights are built into Capillary's Rewards Platform. Gain full visibility into program performance across users, program, marketing, and offers.
Enhance your customer experience with remarkable customer support and service. We have a mix of digital self-service, contextual AI-automated chat support with escalation to human support.
Our intelligence and analytic capabilities ensure that customers see offers that are specific and relevant to them, while optimizing and monetizing offers to support the commercial outcomes that your business needs.
Our Customer Rewards Platform offers two options to welcome and engage your most active members with seamless registration – either a simple link from your site + sso, or user self registration with a link from your site.
Our standard UX extends your brand and customer experience with selected areas for configuration. Plus, proven gamification mechanics create fun and excitement within the customer experience.
Our offer-inclusive hub offers infinite benefits across multiple categories like card-linked offers, cashback, discounts, and experiences. Revenue engines enable monetization and curate thousands of offers into personalized experiences for each customer.
Personalized communications are easy with our automated communication model. ML-triggered messaging is used to initiate interaction, drive usage, frequency, and prompt customers to come back.
Standardized reporting and insights are built into Capillary's Rewards Platform. Gain full visibility into program performance across users, program, marketing, and offers.
Enhance your customer experience with remarkable customer support and service. We have a mix of digital self-service, contextual AI-automated chat support with escalation to human support.
Our intelligence and analytic capabilities ensure that customers see offers that are specific and relevant to them, while optimizing and monetizing offers to support the commercial outcomes that your business needs.
Retain customers with highly curated, personalized offers and rewards, and communications. By doing so, they can be more engaged with your brand, increase their interactions, and have a better likelihood to maintain their relationship with you because you’re presenting them with something of interest and value.
For brands with low interaction frequency and fewer opportunities for engagement, Capillary's Customer Rewards Platform provides additional ways to stay top-of-mind with customers and show continuous value to increase engagement.
Generate revenue with a range of monetization drivers like discounts, cashback offers and rewards, plus indirectly generate revenue by increased retention and cross sell.
Your brand is never “out of sight, out of mind” when you present your customers curated offers and rewards every day. This allows you the chance to build a stronger connection with them, and increase frequency of purchase and cross sell.
With Capillary's Rewards Platform, your customers can select their own personalized experiences, offers and rewards, incentives, and activities to ensure they feel satisfied with their own personalized mix of offers and the value they are receiving in return. This can help build the advocacy your brand needs.
Differentiate your loyalty proposition from your competitors with our Rewards Platform. Customers want something different. Capillary's Customer Rewards Platform is the solution to appeal to customers every day with relevant and personalized offers delivered directly to them.
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