Capillary: Recognized as a Leader in Everest Group’s PEAK Matrix® 2025 Read more >
The Balanced Loyalty Quotient Report 2026 is now live — our largest and most in-depth loyalty report yet. Download Report >
Ned has supported loyalty efforts for brands across a wide variety of industries since 2014, with expertise in both strategy consulting and program design and loyalty technology selection and implementation. Prior to joining Capillary, Ned led sales and partnerships at PK and ICF Next, both Forrester-assessed “Leaders” in the loyalty space.