- Design industry shaping loyalty programs
- Integrate easily and go live quicker
- Deliver hyper-personalized consumer experiences
Blue Rewards from Al Futtaim Group Shares Loyalty Success Stories and Evolution. Watch Podcast >
Capillary Announces 2nd Annual Captivate 2025 Summit: Transforming Loyalty Management with New AI Tech Read more >
Capillary's customer insights platform is an advanced decision-making tool designed for today’s business environment to deliver insights. It is an AI & ML powered Business Intelligence tool that lets you structure your practices of collecting data, analyzing, and turning raw data into actionable insights.
Aggregate data seamlessly from across channels- online, in-store, and 3rd party sources. Get descriptive insights and get a 360-degree view of your consumers.
Capillary's AI & ML engine runs over the data and produces results considering past and present events. This is what makes forecasting and decision-making easier.
Prescriptive insights allow you to unlock insights and find solutions to the most pressing problems. Get recommendations on the go and deliver a great consumer experience.
WHY INSIGHTS+
A single customer insights platform that collects, analyses, and interprets data seamlessly works together without compatibility issues. A centralized data model and measured approach to representing your business in one complete view. No gaps, no compatibility issues and no shortage of tools.
Data and the ability to derive insights from that data is the foundation of business growth today. Descriptive insights increase competitive advantage by reducing the time and effort required to acquire, integrate, distribute, review, and respond to new data. Organizations that are processing data better stand to gain more. Today Business Intelligence is at the heart of every enterprise. Actionable insights derived from BI increase the impact of an organization, its transformation, growth and efficiency. The aim is to choose the right platform to gain many folds.
Capillary's predictive customer insights platform, Insights+, works on data to make predictions about future outcomes based on historical data and analytics techniques. Considered the next level to Business Intelligence. Predictive insights are unique and valuable understanding that comes out of advanced identification of essential data points used to grow your business while identifying areas of opportunity.
Prescriptive insights drive solutions and suggestions based on BI. With Propensity models like loyalty stage filters and purchase pattern filters, it is now possible to have a near-accurate state of what your data tells you. And in some cases, even real-time. They are effectively used to cull reliable forecast trends and behavioral tendencies across time - days, months or years into the future. Predictive insights are churned to create a base to deliver prescriptive recommendations.
HOW DOES IT WORK
A single predictive customer insights platform supports enterprise-level scale and delivers actionable insights in real-time. With Capillary Insights+, get set from the word go! A structured analytics process- from gathering data to providing actionable insights for connected engagement & experiences.
Enterprise-level problems can be many, but growing concern about managing scale. Our customer analytics platform can deliver scale, whether marketing campaigns, manufacturing and supply chain needs, or sales outreach programs. The capability to handle large amounts of internal and external data and seamlessly deliver in real-time on the cloud no matter the size of the data is an instant advantage.
Enterprise-level problems can be many, but growing concern about managing scale. Our customer analytics platform can deliver scale, whether marketing campaigns, manufacturing and supply chain needs, or sales outreach programs. The capability to handle large amounts of internal and external data and seamlessly deliver in real-time on the cloud no matter the size of the data is an instant advantage.
Predictive customer insights enable you to create models or scenarios to look for trends and patterns that will affect future outcomes. Modeling such as these was earlier only possible with a team of domain and data scientists internally with enterprise-level organizations. With Capillary's customer insights platform, powered by machine learning, these modeling scenarios create new possibilities on the platform.
Predictive customer insights enable you to create models or scenarios to look for trends and patterns that will affect future outcomes. Modeling such as these was earlier only possible with a team of domain and data scientists internally with enterprise-level organizations. With Capillary's customer insights platform, powered by machine learning, these modeling scenarios create new possibilities on the platform.
It turns data into compelling visualizations to make it more effective for business users, enabling data in a visual format that can instantly uncover ideas, opportunities, and gaps. With a customer analytics platform, rich interactive visualization teams can create, modify, view, analyze, and manage data on the cloud.
It turns data into compelling visualizations to make it more effective for business users, enabling data in a visual format that can instantly uncover ideas, opportunities, and gaps. With a customer analytics platform, rich interactive visualization teams can create, modify, view, analyze, and manage data on the cloud.
Insights+, our customer insights platform, is powered by machine learning and artificial intelligence gives you the leverage to best utilize every bit of data. Unlock the power of Augmented Analytics to self-learn and process data to automate processes and generate predictive and prescriptive insights without human intervention or bias.
Insights+, our customer insights platform, is powered by machine learning and artificial intelligence gives you the leverage to best utilize every bit of data. Unlock the power of Augmented Analytics to self-learn and process data to automate processes and generate predictive and prescriptive insights without human intervention or bias.
With a growing need for business people to access data and business intelligence all the time, a solution that presents itself with mobile capabilities is sort after. In an accelerated era, business people need access to intelligence around the clock, no matter where they are. So consider a BI solution with mobile capabilities.
With a growing need for business people to access data and business intelligence all the time, a solution that presents itself with mobile capabilities is sort after. In an accelerated era, business people need access to intelligence around the clock, no matter where they are. So consider a BI solution with mobile capabilities.
BENEFITS
Measuring ROI. Measuring Results.
Get focused, accurate recommendations on what works for your customers. Measure and manage campaigns and promotions, identify niche opportunities, and proactively nudge them. The solution is proven to achieve better efficiencies and higher ROI on promotions and campaigns. Achieve higher conversion ratios across promotions and campaigns
Create Consumer Journeys Accurately
Data can clarify and help analyze. Data can help tell the story, conveying complex issues. It can play a crucial role in identifying critical information from the noise, including outliers and anomalies. With a growing volume of data, this clarifies and aids in the overall process of consumer journey creation.
Unlock Opportunities To Keep You Ahead
Having a 360 view of your world and better data optimization unlocks new opportunities continuously. Manage your data strategy customized to the need and growth you want to achieve. Plan, create, and manage multi-level projects and operate on one powerful and complete system that lets you be in control.
Better Data Integration And Productivity
Creating an ideal environment for data collection, analysis, and optimization has never been this easy. With a pre-set solution, now you can decide to be better equipped with everything that lets you uncover more.
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