Capillary acquires US-based Brierley+Partners    Read more >

Blue Rewards from Al Futtaim Group Shares Loyalty Success Stories and Evolution.    Watch Podcast >

Capillary Announces 2nd Annual Captivate 2025 Summit: Transforming Loyalty Management with New AI Tech     Read more >

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About-us

About Us

Capillary Technologies is an enterprise-grade SaaS technology provider. Capillary's AI-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experiential loyalty to achieve business goals and deliver a great consumer experience.

Capillary Technologies, founded in 2012, is a technology-first company that delivers AI based cloud-native SaaS programs and solutions. A leading loyalty management and customer data platform, Capillary serves over 250 brands across 30 countries. The SaaS platform helps brands across industries digitally transform and improve consumer engagement. Acknowledged and recognized by Gartner and Forrester as a seasoned Loyalty expert, Capillary has a workforce of over 800 professionals across the globe that work towards delivering value to our clients and accelerating innovation in the field of Loyalty.

INDUSTRIES WE CATER

Diverse markets. Diverse experience.

Over the last decade, Capillary Technologies has built expertise across a wide range of industries- Fuel Retail, CPG, Conglomerates, Airline, Hospitality, and Retail (Apparel, Footwear, Hypermarkets, F&B, Luxury and Jewelry, CD & IT, Health and Beauty).

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OUR CLIENTS

Multi-market exposure. Multi-market expertise.

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United Colors of Benetton
Calvin Klein
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BIBA
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Indian Terrain
Asics
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Marks and Spencer
Lots Wholesale Solution
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Twenty4
Vanheusen
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Pantaloons
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Dominos
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Valiram
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liali
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Aditya Birla Group
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YARA
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Calvin Klein About Us
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Indian Terrain Asics
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Lots Wholesale Solution About Us
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Vanheusen About Us
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Pantaloons About Us
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YARA About Us
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WHAT SETS US APART

Our Performance Indicators

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250+

Brands

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875 mn+

Consumers on the Platform

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100+

Loyalty Programs

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124,000

Customer Touchpoints Powered

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1.95 bn+

Annual Transactions

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8

Offices

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800+

Employees Worldwide

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30+

Countries Served

Aneesh Reddy

Founder, Managing Director & CEO

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Aneesh Reddy is the Founder, Managing Director and Vice-Chairman at Capillary. He holds a bachelor’s degree in manufacturing science and engineering from the Indian Institute of Technology, Kharagpur. At the Indian Institute of Technology, Kharagpur, he co-founded the ‘Entrepreneurship Cell’ and was awarded the ‘Distinguished Alumnus Award’ by the institute in 2017.

In 2014, he was recognized by Fortune India magazine as one of the ‘40 under 40 - India’s Brightest Young Business Minds’ followed by another recognition by The Economic Times under the ‘ET 40 under Forty’ list in 2017. He was previously associated with ITC Limited.

Anant Choubey

Executive Director, CFO & COO

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Anant Choubey is the Co-founder & COO at Capillary. He holds a bachelor’s degree in industrial engineering from the Indian Institute of Technology, Kharagpur. He was previously associated with Procter & Gamble Home Products Private Limited where, in 2008, he was awarded the ‘Special Appreciation Award’ and was also one of the youngest employees to receive recognition shares from the company.

Neelam Dhawan

Chairperson & Independent Director

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Neelam Dhawan is the Chairperson and an Independent Director of our company. She holds a bachelor’s degree in arts (economics) from the University of Delhi and a master’s degree in business administration from the University of Delhi. She was previously associated with Hewlett-Packard Enterprise India Private Limited as Vice-President - Solutions Sales, and with HP India Sales Private Limited, Hewlett-Packard India Private Limited, Microsoft Corporation (India) Private Limited as their Managing Director. She served as Independent director of Royal Phillips, Netherlands. Currently, she serves as an independent director on the boards of ICICI Bank Limited, Yatra online Limited, Yatra Online Inc., USA, Fractal Analytics Private Limited and Capita PLC in the United Kingdom.

Farid Lalji Kazani

Independent Director

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Farid Lalji Kazani is an Independent Director of our company. He holds a bachelor’s degree in commerce from the University of Mumbai. He is also a member of the Institute of Chartered Accountants of India and the Institute of Cost and Works Accountants of India. He has been bestowed with several accolades including ‘India CFO Award for Excellence in Mergers and Acquisitions by IMA India in 2016, the ‘Best Digital Transformation Critical Finance Expert’ award by Acquisitions International magazine at the 2019 Global CFO Excellence Awards and recognition by 9.9 Media in the ‘CFO100 Roll of Honour’ for the years 2013, 2015, 2016, 2017, 2018 and 2019 respectively. He is currently working as the Executive Vice-President of Course5 Intelligence Private Limited. He was previously associated with Majesco Limited in the capacity of a Managing Director, with RPG Enterprises Limited in the capacity of Vice-President (Corporate Finance), with BPL Mobile Communications Limited as their Head, Corporate Finance and with Firstsource Solutions Limited in the capacity of Chief Financial Officer (India).

Venkat Ramana Tadanki

Independent Director

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Venkat Ramana Tadanki is an Independent Director of our company. He holds a bachelor’s degree in economics (honors) from the University of Delhi and a post-graduate diploma in management from the Indian Institute of Management, Calcutta. He is also a charter member of TiE SoCal, Southern California. He was previously associated with ITC Limited for Fortune Tobacco Company in the United States, Daksh, and with PepsiCo India Holdings Private Limited.

Peeyush Ranjan

Independent Director

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Peeyush Ranjan is an Independent Director of our Company. He holds a bachelor’s of technology (honours) degree in computer science and engineering from Indian Institute of Technology, Kharagpur, a masters of science degree from Purdue University and a masters of business administration degree from the University of Washington. He has over 18 years of experience including in the fields software technology and artificial intelligence. He has been associated with our Company since May 7, 2025. He also currently serves on the board of Airship AI Holdings, Inc. He was previously associated with Google Inc., Airbnb, Inc., and Flipkart Internet Private Limited, serving in various roles.

OUR VISION AND MISSION

Core Beliefs

We Understand Loyalty

We believe data and technology can disrupt and reimagine how organizations conceptualize long-term customer loyalty.

Customer Is At The Center Of Innovation

We thrive on making customer-focused choices through validation, continuous feedback, and co-creation with customers that result in better loyalty solutions.

Life Beyond Numbers: Building A Conscious Workplace

We seek to build a supportive atmosphere that nurtures the overall growth of our employees. Since inception, we have endeavored to operate as a community of people who mutually support each other for long-term growth.

Your end-to-end loyalty partner

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Market leader in consumer engagement and loyalty management in Asia

Strong Partnerships

Strong partnerships and high recall in the loyalty industry

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Innovative analytics and AI-driven SaaS solutions

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Diverse customer base across industries and geographies

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Seamless connection across touchpoints and channels

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Platform that supports multiple use cases

Trusted By

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12 Fortune 500 Global Companies

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Large Conglomerates

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Leading CPG Companies

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Leading Oil & Gas Companies

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Large Enterprise Customers

Our Investors

Here you’ll find everything you might be interested in if you like to be invested in technology, and become or stay part of the Capillary investor community.

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Our Acquisitions in the Loyalty Space

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CAREERS

Celebrate People. Celebrate Work.

At Capillary, we celebrate our people’s vision, passion, success, growth, and hope. We truly appreciate even the smallest things that our people do and celebrate them every single day at work.

In an industry first, Capillary Technologies, in collaboration with Benny Dayal, launched a musical anthem ‘Royal Loyal’ in October 2021. Inspired by those who call the shots, lead the way, and achieve what they want; this anthem marks the phenomenal success of our people.

Our Values Pillars

Make Customers Successful

Be Audacious

Be Accountable

Deliver Excellence

One Capillary

IN THE NEWS

Impacting Businesses. Grabbing Headlines.

SaaSBoomi SaaS Startup of the year
SaaS Startup of the Year SaaSBoomi

Capillary Technologies Named SaaS Startup of the Year at SaaSBoomi Annual Awards 2025

Capillary Technologies has been honored with the prestigious “SaaS Startup of the Year” title at the SaaSBoomi Annual 2025 Awards, marking a significant milestone in its journey.   Celebrating Excellence and Innovation at SaaSBoomi Annual Awards The SaaSBoomi Annual Awards
Read Report

Read Report
Friday May 2, 2025
Captivate 2025
Company Story

Capillary Announces 2nd Annual Captivate 2025 Summit: Transforming Loyalty Management with New AI Tech

Capillary Technologies is bringing together global leaders to explore the technological transformation of customer loyalty at Captivate 2025, a global summit showcasing how digital innovation & AI are reshaping loyalty management. Scheduled for April 7-9 at the iconic Taj Mahal
Read Report

Read Report
Thursday January 30, 2025
Company Story

Capillary Partners with Adobe to Enable Integrated Customer Engagement and Loyalty Capabilities

We are thrilled to announce the expansion of our strategic partnership with Adobe as an official Adobe Technology Partner for the Adobe Experience Cloud. This partnership marks a key milestone in our overall company strategy to strengthen strategic alliances and
Read Report

Read Report
Monday January 13, 2025
what aneesh reddy looks for in a ceo
Podcast

What Aneesh Reddy Looks for in a CEO: Insights on Leadership

Aneesh Reddy, founder and CEO of Capillary Technologies, was recently invited to Forbes India Tech Conversations where he talks about his experiments in leadership.   In this conversation, Aneesh talks about what he learned from bringing in a professional chief
Read Report

Read Report
Wednesday December 18, 2024
Capillary Technologies enters the DACH region
Company Story

Capillary Technologies Enters DACH Region

Company Story

Capillary in the news with Let’s Talk Loyalty

Company Story

Economic Times covers Capillary’s series D round news

Podcast

Aneesh Reddy of Capillary Tech on his wins, mistakes and a breakout SaaS model

SECURITY POLICIES

Privacy & Security

Capillary, through its Software As A Service (SaaS) products, helps large corporations around the world to grow amidst changing consumer expectations, collect more data and insights into their consumers and business with Capillary’s comprehensive AI powered consumer experience platform. Capillary platform provides enterprise-ready security features enabling its customers operate safely.

Learn more of our security policy
CONTACT US

Welcome to Capillary! How can we assist you?

We are always delighted to be part of your consideration. We love to get all the finer details matched precisely to your requirements as part of our process. We collaborate with teams across your business, understand KPIs, and deliver a custom prepared proposal. 

Help Us Get In Touch With You
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