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Capillary Technologies is an enterprise-grade SaaS technology provider. Capillary's AI-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experiential loyalty to achieve business goals and deliver a great consumer experience.
Capillary Technologies, founded in 2012, is a technology-first company that delivers AI based cloud-native SaaS programs and solutions. A leading loyalty management and customer data platform, Capillary serves over 250 brands across 30 countries. The SaaS platform helps brands across industries digitally transform and improve consumer engagement. Acknowledged and recognized by Gartner and Forrester as a seasoned Loyalty expert, Capillary has a workforce of over 800 professionals across the globe that work towards delivering value to our clients and accelerating innovation in the field of Loyalty.
Over the last decade, Capillary Technologies has built expertise across a wide range of industries- Fuel Retail, CPG, Conglomerates, Airline, Hospitality, and Retail (Apparel, Footwear, Hypermarkets, F&B, Luxury and Jewelry, CD & IT, Health and Beauty).
Brands
Consumers on the Platform
Loyalty Programs
Customer Touchpoints Powered
Annual Transactions
Offices
Employees Worldwide
Countries Served
Aneesh Reddy is the Founder, Managing Director and Vice-Chairman at Capillary. He holds a bachelor’s degree in manufacturing science and engineering from the Indian Institute of Technology, Kharagpur. At the Indian Institute of Technology, Kharagpur, he co-founded the ‘Entrepreneurship Cell’ and was awarded the ‘Distinguished Alumnus Award’ by the institute in 2017.
In 2014, he was recognized by Fortune India magazine as one of the ‘40 under 40 - India’s Brightest Young Business Minds’ followed by another recognition by The Economic Times under the ‘ET 40 under Forty’ list in 2017. He was previously associated with ITC Limited.
Anant Choubey is the Co-founder & COO at Capillary. He holds a bachelor’s degree in industrial engineering from the Indian Institute of Technology, Kharagpur. He was previously associated with Procter & Gamble Home Products Private Limited where, in 2008, he was awarded the ‘Special Appreciation Award’ and was also one of the youngest employees to receive recognition shares from the company.
Neelam Dhawan is the Chairperson and an Independent Director of our company. She holds a bachelor’s degree in arts (economics) from the University of Delhi and a master’s degree in business administration from the University of Delhi. She was previously associated with Hewlett-Packard Enterprise India Private Limited as Vice-President - Solutions Sales, and with HP India Sales Private Limited, Hewlett-Packard India Private Limited, Microsoft Corporation (India) Private Limited as their Managing Director. She served as Independent director of Royal Phillips, Netherlands. Currently, she serves as an independent director on the boards of ICICI Bank Limited, Yatra online Limited, Yatra Online Inc., USA, Fractal Analytics Private Limited and Capita PLC in the United Kingdom.
Farid Lalji Kazani is an Independent Director of our company. He holds a bachelor’s degree in commerce from the University of Mumbai. He is also a member of the Institute of Chartered Accountants of India and the Institute of Cost and Works Accountants of India. He has been bestowed with several accolades including ‘India CFO Award for Excellence in Mergers and Acquisitions by IMA India in 2016, the ‘Best Digital Transformation Critical Finance Expert’ award by Acquisitions International magazine at the 2019 Global CFO Excellence Awards and recognition by 9.9 Media in the ‘CFO100 Roll of Honour’ for the years 2013, 2015, 2016, 2017, 2018 and 2019 respectively. He is currently working as the Executive Vice-President of Course5 Intelligence Private Limited. He was previously associated with Majesco Limited in the capacity of a Managing Director, with RPG Enterprises Limited in the capacity of Vice-President (Corporate Finance), with BPL Mobile Communications Limited as their Head, Corporate Finance and with Firstsource Solutions Limited in the capacity of Chief Financial Officer (India).
Venkat Ramana Tadanki is an Independent Director of our company. He holds a bachelor’s degree in economics (honors) from the University of Delhi and a post-graduate diploma in management from the Indian Institute of Management, Calcutta. He is also a charter member of TiE SoCal, Southern California. He was previously associated with ITC Limited for Fortune Tobacco Company in the United States, Daksh, and with PepsiCo India Holdings Private Limited.
Peeyush Ranjan is an Independent Director of our Company. He holds a bachelor’s of technology (honours) degree in computer science and engineering from Indian Institute of Technology, Kharagpur, a masters of science degree from Purdue University and a masters of business administration degree from the University of Washington. He has over 18 years of experience including in the fields software technology and artificial intelligence. He has been associated with our Company since May 7, 2025. He also currently serves on the board of Airship AI Holdings, Inc. He was previously associated with Google Inc., Airbnb, Inc., and Flipkart Internet Private Limited, serving in various roles.
Capillary scored 4.12/5 in the Current Offering category, which is the highest among any solution provider in the evaluation and we believe that this is what truly sets us apart.
Download ReportWe believe data and technology can disrupt and reimagine how organizations conceptualize long-term customer loyalty.
We thrive on making customer-focused choices through validation, continuous feedback, and co-creation with customers that result in better loyalty solutions.
We seek to build a supportive atmosphere that nurtures the overall growth of our employees. Since inception, we have endeavored to operate as a community of people who mutually support each other for long-term growth.
Market leader in consumer engagement and loyalty management in Asia
Strong partnerships and high recall in the loyalty industry
Innovative analytics and AI-driven SaaS solutions
Diverse customer base across industries and geographies
Seamless connection across touchpoints and channels
Platform that supports multiple use cases
12 Fortune 500 Global Companies
Large Conglomerates
Leading CPG Companies
Leading Oil & Gas Companies
Large Enterprise Customers
Here you’ll find everything you might be interested in if you like to be invested in technology, and become or stay part of the Capillary investor community.
At Capillary, we celebrate our people’s vision, passion, success, growth, and hope. We truly appreciate even the smallest things that our people do and celebrate them every single day at work.
In an industry first, Capillary Technologies, in collaboration with Benny Dayal, launched a musical anthem ‘Royal Loyal’ in October 2021. Inspired by those who call the shots, lead the way, and achieve what they want; this anthem marks the phenomenal success of our people.
Make Customers Successful
Be Audacious
Be Accountable
Deliver Excellence
One Capillary
Capillary, through its Software As A Service (SaaS) products, helps large corporations around the world to grow amidst changing consumer expectations, collect more data and insights into their consumers and business with Capillary’s comprehensive AI powered consumer experience platform. Capillary platform provides enterprise-ready security features enabling its customers operate safely.
We are always delighted to be part of your consideration. We love to get all the finer details matched precisely to your requirements as part of our process. We collaborate with teams across your business, understand KPIs, and deliver a custom prepared proposal.