Digital Transformation
How Loyalty Driven E-Commerce-Leads To Higher Engagement and Better ROI
If there were any questions about whether e-commerce is here to stay or not, COVID 19- the global pandemic has put an end to that debate. E-commerce is widely popular, and the competition is immense. So, how can e-commerce businesses differentiate themselves in such a...
Unleashing the Great Indian Forecourt Experience in Fuel Retail
One of the largest segments of the Indian retail industry, the petro-retail sector is known to be the most well-organized due to the constant upgradation of its forecourts. Now, due to the massive logistics overhaul of Indian supply chains during the pandemic, there’s...
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ET Leadership Dialogue with Capillary: Lending the Tech Edge for CPG consumers
To rebound, transform and thrive - this is the central theme of the current CPG industry. The worst of the pandemic is behind us, and CPG brands need to transition from being pandemic-responsive to navigating the way forward. Companies need to focus on tracking...
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How Loyalty Is Booming In The Middle Eastern Fuel Retail Market
64% of the world's oil reserves come from the Middle Eastern region! Ironically, when it comes to the forecourts businesses, each GCC country has a different pace. While UAE and Qatar are at par with US and European fuel stations, Saudi Arabia is lagging behind. This...
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The Evolving Indian Fashion Retail Landscape Post COVID-19
While the pandemic has overstayed its welcome by now, the evolving consumer behaviour is here to stay. Breaking free from the work-from-home during the week and compensating for the lost time in shopping malls through revenge shopping, the dynamics is definitely...
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5 Takeaways From Our Fireside Chat – Forever Faster In The Changing World!
The story began in 2006 when the Indian retail sector was in the midst of a boom. Odds were stacked up against upcoming retail players as global sports brands had already swooped in and grabbed big chunks of the market share. Naysayers created a sense of doubt for...
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Set Your Brand Value High With Empathetic Customer Engagement
The world expected a better 2021 with vaccination and a hope for a brighter tomorrow! And here we are, yet again standing still amidst chaos in the second quarter of the year. There are fresh guidelines being issued everyday on travel, lockdown, opening of schools,...
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