Capillary acquires US-based Brierley+Partners    Read more >

Capillary named a Leader in The Forrester Wave™: Loyalty Technology Solutions, Q1 2023 Report     Read more >

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      Apparel & Fashion I F&B and QSR I Hypermarkets I CD & IT I Luxury & Jewellery I Health & Beauty
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Think Again Series

Category: Think Again Series

Establishing a long term, profitable CRM strategy is tricky business. With multiple factors tipping the scale from failure to success and vice versa, many business leaders often lose focus on the things that matter.

Capillary 5D Framework for assessing CRM maturity brings the lime light back to 5 key dimensions that make or break your CRM program. Read all about it on our 5 part CRM Guide, ‘Think Again Series’

  • Think you know your customers up close and personally? Think Again.

    March 14th, 2018 by Azmeen ansar
  • Have a best in class Analytics platform? Think Again.

    March 14th, 2018 by Azmeen ansar
  • Have an A-level Engagement Model? Think Again.

    March 14th, 2018 by Azmeen ansar
  • CRM Success is not Linked to Technology Adoption? Think Again!

    March 14th, 2018 by Azmeen ansar
  • The Inside Story: Acing Your CRM Strategy

    February 27th, 2018 by Azmeen ansar
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