At Capillary, we help businesses grow amidst changing consumer expectations. Collect more data and insights into your consumers & business to unlock greater revenues. Enable more personalised engagement, better omnichannel buying experiences, and lasting loyalty. With our comprehensive AI powered consumer experience platform and outcome driven approach, we’re your success partners.
Consumers are evolving. Built for enterprise scale, Capillary’s AI Powered solutions help you evolve with today’s evolving consumer expectations.
"At Domino's Indonesia, we were looking to build a better brand connect with our customers and use data to understand them better. We wanted customers to have a personalized experience while ordering on our own mobile app and drive more repeat orders. Capillary was able to help us by leveraging the capabilities of their CRM & engagement platform. They were able to help us continuously engage with our customers by creating personalized customer journeys using an omnichannel engagement solution that included various social channels. There is a need to stay updated with what the consumers want and how we engage with them in the current fast-changing digital landscape. Their team was able to understand our requirement quickly and helped us to drive value faster by going live with the solution.”
250+Brands
875 million+Consumers on the Platform
100+ Loyalty Programs
124,000Customer Touchpoints Powered
1.95 billion+Annual Transactions
8Offices
400+Employees Worldwide
30+Countries Served
“With the Capillary Loyalty System, we have a more flexible loyalty platform for the varying needs of our customers. More importantly, the system sets us up to create and adopt new loyalty programs that we have not yet done in the past, and enables us to forge partnerships with other business partners that will further enhance our loyalty offerings to our customers.”
“Today’s shoppers are spending more time browsing and buying online with the flexibility to shop anytime-anywhere. With Capillary, ASICS has been able to successfully build and expand omnichannel solutions across Southeast Asia to seamlessly connect and engage with our customers no matter where they are. This is just the first step in our journey, and we look forward to continuing this partnership to keep innovating on how we uplift our customers’ experience.”
“Erajaya has achieved key KPIs with the right omnichannel retailing tools from Capillary. We are confident that Capillary will continue to help us achieve higher targets and offer an innovative omnichannel experience for our customers.”
“The partnership with Capillary to deploy a full stack e-commerce solution has been very successful to help us scale up very quickly as customers move to a digital environment. The uniqueness of this model is that it allows us as a company to focus on brand, product, marketing and consumer understanding while quickly scaling up e-commerce with all operations being managed by Capillary. This ECO-SaaS ( EComm Solution as a Service) will offer brands and retailers a very quick and efficient pathway to scaling up their e-commerce businesses."
