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Omnichannel Solutions to help you deliver experiences your Consumers expect

Consumers are changing faster than ever. They expect connected and seamless experiences that make their lives easier. To ensure your business continues to meet these consumer demands, Capillary develops AI-powered, digital technologies and retail CRM, omnichannel e-commerce and personalized loyalty program solutions that help you understand, engage, enable easy experiences and retain your consumers. In short, we’re powering businesses to always stay consumer ready.

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Stay Consumer Ready with AI-powered Retail CRM, eCommerce Platform & Loyalty Program

Capillary’s range of retail CRM, eCommerce & Loyalty Program solutions can help your business become more consumer-centric at each and every leg of any given consumer journey. Collect and connect all your consumer and business data. With our artificial intelligence and machine learning powered platform, leverage this data across touchpoints to learn about consumer preferences and business potential. Enable personalised 1:1 engagements, provide connected ecommerce, in-store or omnichannel purchase experiences and gain the loyalty of your best customers with Capillary.

Insights +

Get deep understanding and insights into your consumers’ behaviour and preferences

Engage +

Connect with your consumers and build relationships with relevant and personalised 1:1 engagements

Anywhere
Commerce +

Make it easy for your consumers to buy from you, anywhere, anytime by delivering a connected and seamless experience

Loyalty +

Reward & retain your best customers and ensure that they keep coming back to you

What our Customers say

Malabar Gold & Diamonds At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to provide a better Customer Experience and more value to our business”

                            Mr Shamlal Ahamed
                            Managing Director – International Operations 

BlackberrysWe strongly believe that platform's proven track-record in consumer lifecycle management and technological innovations with experiential attributes will generate favorable results for all the stakeholders and help reinforce the Blackberrys brand as an extremely identifiable and preferred choice with our consumers"

                            Ramesh Kaushik
                            VP - Brand Experience & Business Excellence 

Pizza HutBeing in the process of completely transforming consumer experiences across channels, we're delighted to partner with Capillary to build a proprietary ecosystem of capabilities. By helping us set up a Fast Casual Digital Store and more, they're enabling us deliver the Easiest, Fastest & Tastiest Experience to our customers”

                            Milind Pant
                            President, Pizza Hut International 

Mitra10We're excited to move ahead in the direction with Capillary as our partner and check all boxes of a strong personalised CRM program. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers with and when”

                            I Gusti A A I Putriari
                            General Manager of CRM 