Solutions to help you deliver experiences your consumers expect
Consumers are changing faster than ever. They expect connected and seamless experiences that make their lives easier. To ensure your business continues to meet these consumer demands, Capillary develops AI-powered, digital technologies and retail CRM, omnichannel e-commerce and personalized loyalty program solutions that help you understand, engage, enable easy experiences and retain your consumers. In short, we’re powering businesses to always stay consumer ready.
Stay Consumer Ready with AI-Powered Retail CRM, eCommerce & Loyalty Solutions
Capillary’s range of retail CRM, eCommerce & Loyalty Program solutions can help your business become more consumer-centric at each and every leg of any given consumer journey. Collect and connect all your consumer and business data. With our artificial intelligence and machine learning powered platform, leverage this data across touchpoints to learn about consumer preferences and business potential. Enable personalised 1:1 engagements, provide connected ecommerce, in-store or omnichannel purchase experiences and gain the loyalty of your best customers with Capillary.
Connect with your consumers and build relationships with relevant and personalised 1:1 engagements
Make it easy for your consumers to buy from you, anywhere, anytime by delivering a connected and seamless experience
Reward & retain your best customers and ensure that they keep coming back to you
Get deep understanding and insights into your consumers’ behaviour and preferences
What our Customers say
Malabar Gold & Diamonds
At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to provide a better Customer Experience and more value to our business”
Mr Shamlal Ahamed
Managing Director – International Operations
Blackberrys
We strongly believe that platform's proven track-record in consumer lifecycle management and technological innovations with experiential attributes will generate favorable results for all the stakeholders and help reinforce the Blackberrys brand as an extremely identifiable and preferred choice with our consumers"
Ramesh Kaushik
VP - Brand Experience & Business Excellence
Pizza Hut
Being in the process of completely transforming consumer experiences across channels, we're delighted to partner with Capillary to build a proprietary ecosystem of capabilities. By helping us set up a Fast Casual Digital Store and more, they're enabling us deliver the Easiest, Fastest & Tastiest Experience to our customers”
Milind Pant
President, Pizza Hut International
Mitra10
We're excited to move ahead in the direction with Capillary as our partner and check all boxes of a strong personalised CRM program. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers with and when”
I Gusti A A I Putriari
General Manager of CRM
Some of the best brands across the world are getting consumer ready, and creating memorable consumer experiences with Capillary
Know How
Change is impacting us all. Learn how Capillary powers you to grow in these times of change
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