Capillary acquires US-based Brierley+Partners    Read more >

Capillary named a Leader in The Forrester Wave™: Loyalty Technology Solutions, Q1 2023 Report     Read more >

Expert Vision: How AI will create the third wave of retail?

Artificial intelligence is playing a key role in shaping the future of retail, learn how.

Personalization is fast moving from 1-1 to 1-you. Not just knowing the basic information about a customer but going a lot more granular and communicating with a lot more context.

This is where artificial intelligence and machine learning are coming in to build make marketing more real and help marketers communicate effectively.

In this whitepaper, we dive deep into the possibilities that AI holds in retail and how you can leverage Capillary technology to achieve your business goals.

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Expert Vision

Collecting data

Collecting data

Collecting data, analysing data, and using insights and campaign tools to personalize engagement

Connecting experiences

Connecting experiences

Connecting experiences both online and offline to provide consumers with the experience they need

Some platforms

Some platforms may

Some platforms may require you to acquire additional licenses for features, servers, firewalls etc.

The Right Customer Loyalty Program For You

Crafting a loyalty program that works for your brand can be tricky, but it is crucial. An effective loyalty program creates an emotional attachment to your brand, and makes customers feel valued. It will increase engagement, and help you understand who your most valuable customers are; but the first and most important step for increasing customer loyalty is to measure your current standing.

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