Capillary acquires US-based Brierley+Partners    Read more >

Capillary named a Leader in The Forrester Wave™: Loyalty Technology Solutions, Q1 2023 Report     Read more >

The State of Omnichannel in India

The state of omnichannel retail in India

Learn how online and offline channels are coming together for Indian Consumers and what businesses have to look forward.

GET THE REPORT

Learn the trends driving omnichannel in India and where the market is headed

THE INFRASTRUCTURE

theinfrastructure

From internet penetration to digital payment adoption, infrastructure is key for omnichannel

THE LANDSCAPE

landscape

Know the trends in spends, categories, behaviour and other key drivers of omnichannel growth among Indian consumers

THE POTENTIAL

potential

Learn how omnichannel retail in India is projected to unfold in the near future

The Right Customer Loyalty Program For

You Crafting a loyalty program that works for your brand can be tricky, but it is crucial. An effective loyalty program creates an emotional attachment to your brand, and makes customers feel valued. It will increase engagement, and help you understand who your most valuable customers are; but the first and most important step for increasing customer loyalty is to measure your current standing.

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