Capillary Named a Leader in The Forrester Wave™ Loyalty Platforms, Q4 2025 Report.    Read more >

Capillary: Recognized as a Leader in Everest Group’s PEAK Matrix® 2025    Read more >

The Balanced Loyalty Quotient Report 2026 is now live — our largest and most in-depth loyalty report yet.     Download Report >

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| Author

Author: Ahaan Pandit

Ahaan Pandit is Associate Director at Capillary Technologies, looking after Customer Success for the US . With 11+ years in B2B SaaS, he focuses on loyalty, retention and product-led growth — driving measurable improvements in NPS and revenue.

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