Capillary Named a Leader in The Forrester Wave™ Loyalty Platforms, Q4 2025 Report. Read more >
Capillary: Recognized as a Leader in Everest Group’s PEAK Matrix® 2025 Read more >
The Balanced Loyalty Quotient Report 2026 is coming soon — our largest and most in-depth loyalty report yet. Show Interest >
The Three ‘F’s of Loyalty at Air New Zealand
Loyalty TV features
interviews with loyalty
professionals from the
world's leading brands,
and is produced by
Let's Talk Loyalty.
13 March, 2025
Kate O’ Brien has been the General Manager of Loyalty at Air New Zealand for the past five years. Kate leads and holds responsibility for the Loyalty business including strategy development and execution, partner relationships and negotiations, airline loyalty tiers and benefits, data and analytics and P&L ownership.
Loyalty Insights from Global Industry Leaders
Loyalty TV features
interviews with loyalty
professionals from the
world's leading brands,
and is produced by
Let's Talk Loyalty.
Learn more about Capillary's
Managed SaaS Loyalty Platform
Contact Us Today!