Hospitality
By Ned Shugrue
September 14, 2023 | 4 Min Read
Hotels and airlines need to innovate and look at customer loyalty through a new lens; reimagining...
Press Release
By Capillary Marcomm
September 06, 2023 | 3 Min Read
Before joining Capillary, Melody led the HR team at Brierley since 2015, where she cultivated a...
Capillarytechnologies - Expertise Blog
By Laura Hewitt
September 05, 2023 | 4 Min Read
Improving CX is such a broad and overarching goal that many CX leaders struggle with...
Loyalty
By Laura Hewitt
September 01, 2023 | 4 Min Read
The challenge to implementing these instant solutions for customers lies in being flexible, fast,...
Artificial Intelligence
By Capillary Marcomm
August 30, 2023 | 4 Min Read
The AI wave is stirring things up in the marketing domain. Read along to find out how AI can be...
Capillarytechnologies - Expertise Blog
By Laura Hewitt
August 29, 2023 | 4 Min Read
Dynamic personalization is the art and science of delivering offers to customers in critical...