IndiGo: Launching a loyalty programme at scale in the world’s 5th largest economy

Loyalty TV features
interviews with loyalty
professionals from the
world's leading brands,
and is produced by
Let's Talk Loyalty.

3 April, 2025

IndiGo: Launching a loyalty programme at scale in the world’s 5th largest economy

This interview with Neetan Chopra from IndiGo is highly insightful from learning about a relatively young airline, a very young loyalty programme and a global marketplace not to be ignored. IndiGo operates out of India, which is the world’s 5th biggest economy. The airline carried over 100m passengers in 2024 and has growth plans for its carrier and frequent flyer programme, BluChip, which launched 5 months ago.

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Loyalty TV features
interviews with loyalty
professionals from the
world's leading brands,
and is produced by
Let's Talk Loyalty.

Learn more about Capillary's
Managed SaaS Loyalty Platform