Capillary Named a Leader in The Forrester Wave™ Loyalty Platforms, Q4 2025 Report.    Read more >

Capillary: Recognized as a Leader in Everest Group’s PEAK Matrix® 2025    Read more >

Capillary Named a Leader in The Forrester Wave™ Loyalty Platforms, Q4 2025 Report.     Read more >

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20 Dec 2023

The Future of BFSI Loyalty: Global Insights

In this episode of Loyalty Out Loud, Capillary’s SVP Ben Stirling joins Megan Fiorendino to unpack the loyalty management landscape in the BFSI sector from a UK and European perspective. From emotional credit to gamification, Ben dives into the unique challenges and opportunities financial institutions face when it comes to building lasting customer relationships.

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Stay ahead of what’s next in loyalty with candid, expert-led conversations on strategy, technology, and customer engagement. Interested to explore these insights further? Connect with our experts today.

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